By: Belle DuCharme, CDPMA, Editor, Director of PACE/CE Ever told yourself that weight loss is mind over matter or that correcting any bad habit is simply saying “I am not going to do that anymore?” So, how is that working for you? For years I have been...
Dental Office Managers or Business/Scheduling Coordinators know what I am talking about when I say, “I am trapped at the desk by a “chatty cathy” or a “motor-mouth” co-worker. The person who wants to talk while you are trying to work. While this person seems...
Another name for destructive conversation in the workplace could be gossip, backstabbing, lying, undermining or just plain mean talk. It all has the same consequence, that being, low morale, absenteeism, turnover, stress and fear. As an employee, it’s up to you to foster the kind...
I worked in Fargo for 12 years as a dental assistant for perio, endo, ortho, oral surgery, and general dentistry. I also worked as a receptionist/office manager in a general office for 10 years; I always felt it was a dead end job. I had...
It can be so convenient in so many ways to work from home. As a self-employed person, you oversee making sure your time is spent the way you want it and your work is to your standards. One area that is negligent within home offices...
Do you really want to resolve to change this year? Or are you just trying to blow smoke? First, throw out the “to do list.” Let’s face it, it is just too long. Think, is everything on this list important enough to disrupt my life to...
From Jackie Holloway, Account Executive and Account Manager I had an ortho claim with Delta of NC. The patient had Cigna when they started then converted over to Delta mid treatment. We sent a pre-auth to Delta which was approved. We sent the claim and it...
By: James Anderson, DMD, CEO “There are two ways to live your life. One is as though nothing is a miracle. The other is as though everything is a miracle.” – Albert Einstein I look at every day that I spend working with the wonderful people at eAssist...
The most common mistakes when sending dental claims are incorrect coding and the absence of information and attachments. Billing out an anterior composite code on a posterior tooth will result in a denied claim, but is a 100% avoidable mistake. While sending incorrect information on...
By: Tammy Friedman-Lebo, eAssist IT Support Chit chat in the breakroom can be a good way for staff to connect in a positive way unless it is interfering with daily operations and with communication with the patients. Daily tasks in the dental office such as opening the...
The prevalence of back pain in dentistry unwavering over the past 50 years (around 65 percent), new, alternative methods for sitting and preventing back pain are gaining increased recognition. A saddle-style stool promotes a neutral pelvic position, which supports the spine’s three natural curves...
From Prosites https://www.prosites.com/Dental-Marketing-2017-Trends/ProSites-2017-Recommendation.pdf Nearly 90% of people ages 18 to 24 would trust health care information found via social media and shared with friends. This applies to health care too. A 2012 PricewaterhouseCoopers survey found that nearly 90% of people ages 18 to 24 would trust health...
