Natalie Lucken, Account Executive There are a thousands of different articles online about how to grow your dental practice, maximizing all aspects of your location, availability, and talent. Most focus on increasing efficiency in your schedule, increasing case acceptance, and how to use patient recall visits...
Many people avoid the dentist because they consider it a “white knuckle” experience. Their grip on the chair is so tight you can see their knuckle bones turn white. From outward observation, these patients look fine, but they are not. They are scared and stressed....
Jessica Wallut has always been the type of person that wants to succeed in life. She describes herself as a go-getter. Her dream was to spend more time with her family and be able to fulfill her desire to grow a larger family. She was...
As an experienced insurance claims processor, I am appalled when I hear someone ask “anyone got a good narrative for a crown?” The rules of billable coding are fairly simple, use narratives correctly and wisely. The clinical notes that the dentist provides are what we use...
What is the first thing patients say when you call them about an overdue payment? “Why do I owe that? I paid and so did my insurance?” You cannot answer this honestly unless you have audited the ledger for accuracy and have verified the account balance and...
Written by James V. Anderson, DMD, CEO, eAssist Dental Solutions In 1972, the cap on dental service reimbursement was $1000. For many carriers, it hasn’t increased since then. $1,000 would only purchase $177 in 2015. Conversely, it would require $5,660 in 2015 to cover the purchasing power...
Why is outsourcing patient debt collection a lifeline for your practice? Managing a dental practice can be at times challenging and a bit scary because of the many responsibilities involved. Having patients who like to talk to you is important but when it comes time to...
Dentists present diagnosed treatment every day in the dental practice yet never describe themselves as salesmen. Can you sell something you don’t believe in? Yes if you are a great actor but that is usually not a second career of a dentist. If you...
A concerned dentist asks the question: “I would like my front office team to be able to collect the money owed including the coinsurance from the insurance estimate. Can you advise the best way? Please help them understand what to do to collect at the desk.” The...
We in the business of dentistry know that dental insurance is not insurance at all. Real insurance is designed to cover catastrophic losses such as a life threatening medical crisis or a totaled car. Routine dental care is certainly not catastrophic, so “dental insurance” is...
