Dental Billing

As an experienced insurance claims processor, I am appalled when I hear someone ask “anyone got a good narrative for a crown?” The rules of billable coding are fairly simple, use narratives correctly and wisely.  The clinical notes that the dentist provides are what we use...

A concerned dentist asks the question: “I would like my front office team to be able to collect the money owed including the coinsurance from the insurance estimate. Can you advise the best way?  Please help them understand what to do to collect at the desk.” The...

We in the business of dentistry know that dental insurance is not insurance at all. Real insurance is designed to cover catastrophic losses such as a life threatening medical crisis or a totaled car. Routine dental care is certainly not catastrophic, so “dental insurance” is...