Dr. Summer Kassmel saw that her goals were unattainable without support for her Insurance Coordinator, Allison. So she brought in eAssist. Now, Allison works closely with her eAssist team to increase Dr. Kassmel's profitability, giving her room to grow and flourish as a dental leader...
Approximately 65% of dental practices are participating with dental insurance, dental billing processes are crucial to revenue cycle management. There are 7 common claim issues that lead to unnecessary insurance claim denials and delays, which cause huge roadblocks in steady cash flow. The first of...
With nearly 65% of dental practices participating with dental insurance, dental insurance billing is a crucial element of revenue cycle management. Let’s explore the 7 most common claim issues that lead to denials and delays, and how to avoid them to have steadier cash flow. 1....
Recently, I found some time to speak on the Dental Billing Academy podcast and share my advice to dental practices looking to get the money off the books and in the bank, prevent office manager burnout and turnover, and stay ahead of the financial curve....
A dental practice office manager is at the reins of the wild ride that is working at a dental office. Most of the time the dentist is the face of the business, but office managers are the ones on the phone, at the front desk,...
Outsourcing has become more and more of a common practice in dental and dental specialty offices across the country. Did you know, with the exception of dentistry and hygiene, the majority of skill-based tasks in a dental practice can be outsourced? Here are some of...
A dental office manager gets pulled in a dizzying number of directions every day — delivering patient care, presenting treatment plans, scheduling to goal, coaching staff, responding to the doctor’s needs, etc., etc., etc. — all while simultaneously trying to handle the many billing processes...
Getting patients through the door and into a chair isn’t always simple. Certain times of the year, your practice may experience an influx of patients — spring, summer, and fall break, for example, are traditionally very busy times for dental offices across the nation. ...
We have all been there; you pick up the phone and your patient on the other end wants to cancel their appointment. What do you do next? How are you currently handling these phone calls? We believe an important part of controlling cancellations is seeking to...
It goes without saying that cancellations cause chaos. Phones ringing off the line, frustrated clinicians, and inflated overhead costs are just some of the things to expect if your patients are regularly canceling. A recent study determined that 10% of all dental appointments are canceled. At...
