Sometimes the claim is denied because of the contract language of the plan that is found in the Policy Provision Manual of the patients policy. This information is the most difficult to get unless you are in network with the insurance company. This contract language...
As a successful dentist, you are busy. Seeing so many patients in one day can be hectic, to say the least. And sometimes you may forget to put in the full details of why a tooth needed a restoration. Did you know that missing info...
When a person phones your office asking about the cost of treatment and they are not a patient in the practice it is up to you to decide how much time you want to spend on this call. Many times the patient is “shopping”...
When a person phones your office asking about the cost of treatment and they are not a patient in the practice it is up to you to decide how much time you want to spend on this call. Many times the patient is “shopping”...
Natalie Lucken, Account Executive There are a thousands of different articles online about how to grow your dental practice, maximizing all aspects of your location, availability, and talent. Most focus on increasing efficiency in your schedule, increasing case acceptance, and how to use patient recall visits...
Many people avoid the dentist because they consider it a “white knuckle” experience. Their grip on the chair is so tight you can see their knuckle bones turn white. From outward observation, these patients look fine, but they are not. They are scared and stressed....
Jessica Wallut has always been the type of person that wants to succeed in life. She describes herself as a go-getter. Her dream was to spend more time with her family and be able to fulfill her desire to grow a larger family. She was...
As an experienced insurance claims processor, I am appalled when I hear someone ask “anyone got a good narrative for a crown?” The rules of billable coding are fairly simple, use narratives correctly and wisely. The clinical notes that the dentist provides are what we use...
What is the first thing patients say when you call them about an overdue payment? “Why do I owe that? I paid and so did my insurance?” You cannot answer this honestly unless you have audited the ledger for accuracy and have verified the account balance and...
Written by James V. Anderson, DMD, CEO, eAssist Dental Solutions In 1972, the cap on dental service reimbursement was $1000. For many carriers, it hasn’t increased since then. $1,000 would only purchase $177 in 2015. Conversely, it would require $5,660 in 2015 to cover the purchasing power...
