Dental Insurance Verification

Keeps Profits Flowing and Makes Patients Happy

In the Dental industry it is a well known fact that Insurance companies change their coverage policies yearly. Over the years Dental plans have added exclusions, waiting periods, alternate benefits and tricky benefit wording to add to the confusion. Incorrect insurance verifications can affect your bottom line leading to low collections, high account receivables, outstanding claims, incorrect treatment plans, and unhappy patients.

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For example: When your office is unaware of insurance details, the claim that is submitted could be denied. Your patient then gets sent an unexpected statement and are upset that the treatment estimate presented to them was incorrect. As a result your patient informs you they will never return to your office.

What if all of this could have been avoided by having your office simply verify the patient’s benefits prior to their appointment? The treatment plan could have been presented with an accurate estimated amount, the patient’s estimated copayment would be made at the office visit, and your patient would become a loyal, happier, and trusting patient.

It is said that a happy patient is a good salesperson for your practice and an unhappy patient is doubly effective at taking business away. Which scenario would you prefer to find yourself in?

Insurance verification is extremely time consuming for your front desk. Full benefit breakdowns are not always available online, and when your staff calls to speak to a representative, the wait times can range from 20-45 minutes per verification. Time that could be better spent focusing on other duties within the office.

Eliminate patient unhappiness, collection issues, and decrease accounts receivable in your practice with one simple and affordable program.

Insurance Verification* by eAssist

Insurance verification is the cornerstone of any profitable and successful dental practice.

When you put your verification process in our hands, you receive:

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The most up to date insurance benefits for your patients.

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The ability to accurately estimate insurance and patient payment portions.

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Peace of mind that comes from knowing a patient’s insurance status at the treatment planning stage.

eAssist puts our years of experience in dental billing, accounting, management and insurance verification to work for you to eliminate such issues as:

Unhappy patients

Unwanted collections

Over-inflated accounts receivable

Financial surprises for you and your patients

Large amount of outstanding claims

Standard: Our standard form includes plan frequencies, history, and
benefit maximums and is intended to be a basic type of verification of
benefits. This option is ideal for additional family members sharing an
insurance plan and/or confirming the benefits of an existing patient
with a full breakdown on record within the last 6 months.

Extensive Benefit Verification: The office is given two options to
choose from for extensive forms. Both of the options are ideal for new
patients, patients with new insurance or simply to provide a calendar
year update of benefits dependent on the practice preferences.

Extensive: Our extensive form is designed to gather plan specific
coverage details, including code specific coverage, and expands on
the information provided in the Standard form.

Extensive Plus: Further expands on the Extensive form and allows
customization for any codes that are not included on the Extensive
but are essential for your practice.
Additional customization is available for the Extensive forms, if needed.

Increased cash flow, decreased accounts receivable and eliminating unpleasant surprises for patients — let eAssist give you the peace of mind that comes from knowing the specific details of your patient’s insurance coverage at the time of treatment planning. Get in touch with us today and see how fast and simple our insurance verification service really is.

Standard Verification


without data entry
into the software


with data entry into
the software

Extensive Verification


without data entry
into the software


with data entry into
the software

Extensive Plus Verification


without data entry
into the software


with data entry into
the software

3 Reasons To Choose

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Save thousands on collections

Avoid the frustration of collecting additional payments that fall between an estimated co-pay and what an insurance policy covers. An angry patient is far less likely to pay because they feel betrayed and tricked. With eAssist verifying your patients’ insurance up front, you can literally eliminate this problem forever and save thousands each year!

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Cut accounts receivable

eAssist is very thorough and accurate throughout the entire verification process. When you can accurately treatment plan the estimated patient portion you decrease the likelihood of a patient having an outstanding balance when the insurance company has paid its share.

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Fewer surprises, greater patient satisfaction

We don’t have to tell you that when a patient is happy your practice is profitable. Eliminate the unpleasantness of having to tell a patient they owe you far more than you quoted them.

Get in touch with eAssist today and see how effective our Insurance Verification service is for your profitable practice!

Customization for Extensive & Extensive Plus — Any additional codes/questions that are not on our form can be verified. The will be an additional charge of $1 per verification for every 5 codes/questions.

*A one time set up fee will be charged upon signing the Insurance Verification service agreement. This one time fee is $299, but is reduced to $199 for all current eAssist Dental Billing clients. There are three tiers for minimum monthly Insurance Verification billing: $250 for 0-30 verifications, $550 for 31-75 verifications, or $750 for +76 verifications. Verification quantities exceeding 76 per month will be billed at $750 or at the per verification pricing rates listed above, whichever is greater.