“You can never really live anyone else's life, not even your child's. The influence you exert is through your own life, and what you've become yourself.” Eleanor Roosevelt Incisal Edge Magazine has posted the list of the 32 most influential people in dentistry on its website...
When patients call with a dental emergency, they’re often scared and in a lot of pain. Most don’t have a dental home and are just looking for someone, anyone, who can help. These patients are grateful when they find an office that can see them,...
It is never too late to start thinking about the changes you’d like to make in your dental practice. What can you do to improve production numbers, spur practice growth and boost your bottom line? Focusing on positive change will help you grow, with every...
March heralds a new Spring so let’s get rid of the cobwebs of a boring, lackluster dental practice. When winter is over, thoughts go to opening the doors, letting in fresh air and spring cleaning. Let’s open our hearts and minds to ways to bring...
Most patients aren’t ready to commit to treatment right after the initial case presentation. They want to think about their options and talk it all over with their spouse—which is understandable, yet frustrating for dentists and their team members. The good news is, you can get...
When you practice dentistry, you know that there are always at least a thousand things that need to get done. Real estate, dental insurance billing, and customer service relations tend to top the list of the biggest stressors for new and established business. No matter...
As a dental practice manager, your duties are many and varied. Ensuring that each of your employees is performing at their best can sometimes seem like an insurmountable task. Luckily there are a number of ways to consistently make that happen. “Corporate mindfulness” is a...
Opening and maintaining a dental practice is incredibly difficult. There isn’t a singular component that guarantees success, but being mindful of industry changes and branding your services are some steps you can take in order to best combat the traditional rigors of business management. By...
Your “Net Promoter Score” (NPS) is a metric that quantifies the question: “How likely is it that you would recommend us to a friend or colleague?” Using a simple rubric, you create a recommendation survey with a scale of 1-10. Your customer’s responses are then...
Team members play a large role in a dental practice’s success. Without a strong team of professionals who share your vision and support you, your practice will struggle. But if you have a solid team in place with individuals who are ready to do their...
