Dental Billing

Some patient friendly products found at the CDA in Anaheim this May Waterpik Sonic Fusion You’ve got to get this one! The new Sonic-Fusion (electric brush and flosser combined) features specially engineered Waterpik Water Flosser and Sonic Toothbrush technologies, as well as the following: Compact, all-in-one design...

If the insurance company has made a processing mistake that can be verified the answer is YES! Many PPO contracts have in the fine print that a dentist must reimburse any amount requested by the payer, even if the error is the insurance company alone.   The...

You may have the best interactive website in town, a beautiful facility with Cad cam technology and Cone beam but it doesn’t matter if patients are soured by the person(s) answering your phone.   Excellent phone skills require training to ensure that the person answering...

We don’t want to overburden our patients with rules and regulations and certainly don’t want to be their parents when it comes to keeping appointments.   There comes a time though, when we must draw the line in the sand; some patients don’t keep their appointments...

Lunch theft is such a common issue in offices that it has appeared in sitcoms like "Friends"and "Good Times." NPR devoted an episode of "This American Life" to the problem. A survey, highlighted in the New York Post, by online grocer Peapod found that 71 percent...

I have seen a noticeable number of dentists’ post requests on Social Media like “can someone recommend a good collection agency” which prompted me to write this article.  My ultimate goal is to help educate, motivate and empower the dental community to make informed decisions...

Being mindful of yourself can help you appreciate just who you are since most of our focus is on others we often miss the most important person in the room--you. Being in the moment is about paying attention to what is happening around you and...