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Jackie Koontz A patient came in on 2/11 for a preventative visit and had dual insurance coverage. After the primary insurance processed, the claim was sent to the secondary insurance — this is where the fun started. The office started eAssist services started in April, and...

Diamond Sinegal “I have found that working VA claims can be very challenging. I was recently working a VA claim for one of my offices that the office had received prior authorization prior to the completion of treatment. Prior to bringing on eAssist the office submitted...

This Cigna claim took 8 months to resolve. The claim was for 3 surgical extraction and a bone replacement graft for DOS 4/19/19. It was originally billed with the wrong rendering provider, but before it paid a corrected claim was sent which showed the correct...

Dental Billing