Dental Claims & Dental Billing Developments & Insights Blog

Practices cannot survive without a regular healthy cash flow yet many practices seem to think that practice collections happen after statements are sent out or after insurance companies send the bulk checks.For most practices, an ideal collection ratio is 98 percent of adjusted production, with...

The steps to creating a payment plan from the Collections Manager are easy:Double-click a patient’s name on the Collections Manager list. (Note: Or by clicking the Billing/Payment Plan Information button.)If a payment plan exists for the patient, the Billing/Payment Plan Information dialog...

By: Monique LongI was regularly calling on a few claims for different patients with the same insurance (who shall remain unnamed). When the claims were in the over 30 day insurance aging report the reps would tell me that the claims processed and what they...

By: Jaycee Brown, Digital Marketing ManagerIt was the wrong day and the wrong patient.  Two wrongs never make a right and now you are suffering with a less than favorable online review of your customer service. Respond kindly and promptly like a concerned healthcare provider...

By: Natalie Lucken, Account ManagerFall is so invigorating for everyone, inspiring new ideas and giving energy our clean up projects. Cooler weather means we can relax and regroup as we organize and prepare for a new year ahead.This is a great time go over all...

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