Getting Claims Paid Takes “True Grit”

Excerpt from the Society of Human Resource Management article link below: https://www.shrm.org/resourcesandtools/hr-topics/employee-relations/pages/resume-lies-.aspx When checking out a resume, start at the top, with the applicant's name and address. "If a candidate is lying about their name or address, what else are they hiding?" she asked. Identity checks can be done...

By Connie Loomis I had just started an office that had Texas Medicaid. I filed several claims on the portal. and for some reason two claims processed with the office TPI number instead of the rendering provider TPI. I re-filed the claims on the portal. They were...

One of the reasons that leaders, trainers, workshop leaders, and managers postpone the introduction of a business initiative or change of direction is their fear concerning the objections and negative reactions with which the proposed change will be met when presented.  To be more precise,...

By: Natalie Lucken, Account Manager The August issue of Dentaltown’s monthly magazine contained a graph about practice employee turnover that grabbed my attention. So many offices suffer from a revolving door in one or more of their key staffing positions. What are the reasons we keep...

From Jacklin Pollock, Account Manager I have a worst claim story involving a well known insurance company. It's actually a group of claims that were paid, but the insurance had the wrong practice address on file, so they were not receiving the checks. It took me...

By: Michele Pennington,  New Client Information Specialist I was born with the gift of persuasion. As long as I believe that whatever service, product, or company I represent offers the best to the consumer, I have never had much difficulty in getting people to see things...

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