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Who we are

Who we are

11 years ago Dr. James Anderson was hard at work seeing patients, trying to grow a successful dental practice, attempting to hire the right staff and keep them, and looking for the answer that made this all easier so he could be home with his family for dinner every night. Sound familiar? Luckily, he crossed paths with Sandy Odle, co-founder, and she did wonders for his several practices, but still they knew there had to be something out there that streamlined the process. How do you get what you are rightfully owed 100% of the time? Thus planted the seed that grew eAssist Dental Solutions.

Eventually adding a handful of eAssisters and clients at a time, Dr. Anderson and Sandy saw their dream of giving peace of mind to other dentists and office staff coming to light. As they thought, other dentists were having the same problems as them; staff turnover causing constant training, lack of productivity with staff vacations and time off, staff spread too thin trying to provide amazing care while sitting on endless phone calls with insurance getting claims paid, and the dentist, most of the time, helping in every area of the practice and not having sole focus on patients and procedures. Though every office goes through these points as they are growing this is not how it has to be. There is a solution, eAssist Dental Solutions.

Today eAssist is the #1 dental billing service! Continuing to offer our signature service alongside other time saving, profit making services to assist your dental office. We can now offer almost complete front office support to your general and/or specialty dental office. Though the growth has allowed Dr. Anderson, Sandy and eAssist nation to support over 1400 practices the culture and brand promises remain the main focus of all eAssisters.

Our Culture

Our culture is present in every aspect of our company from our executives all the way up to our success consultants. Our eAssisters embody it and our clients choose us because of it. Creating peace of mind for our clients is always at the top of our list. Dentists and office staff should be able to focus on their patients' experience and referrals to grow their practice, not sitting on hold tracking down claims and money that is owed to them.

Our success consultants are the heart our our company and eAssist nation is built with the best, most experienced and caring people with only 35% of applicants who apply being hired on. We recognize our team with several internal awards - from being a go getter to making sure the internal processes are being upheld. Our culture is not taught, but felt company wide.

servant leaders

We are servant leaders

message to garcia

Get the message to Garcia

seek to understand

Seek first to understand,
then be understood

EmbraceChange

Embrace change and
continuous improvement

care

We care for each other

do whats right

Do the right thing

positivity

Proactive positivity

Meet Our Team

Executive

James Anderson

James Anderson

CEO

Sandy Odle

Sandy Odle

Chief Experience Officer

Patrycja DeGradi

Patrycja DeGradi

Chief Operations Officer

Lois Banta

Lois Banta

Chief Consulting Officer

Penny Reed

Penny Reed

Chief Strategy Officer

Sarah Kersting

Sarah Kersting

Chief Marketing Officer

Jason Orgill

Jason Orgill

Chief Technology Officer

Tammy Friedman Lebo

Tammy Friedman Lebo

Chief Information Officer

Jonathan Bowen

Jonathan Bowen

Chief Leadership Officer

Taylor Anderson

Taylor Anderson

General Counsel

Jennifer Hamelin

Jennifer Hamelin

Chief Financial Officer

Monique Long

Monique Long

Chief Sales Officer

Operations

Sheridan Dufner

Sheridan Dufner

VP of Operations

Gina Berg

Gina Berg

Director of Patient Billing

Alexis Ashley

Alexis Ashley

Director of Insurance Verfication

Nina Lewis

Nina Lewis

Operations Director

Courtney Roberts

Courtney Roberts

Onboarding Director

Ruby Pajimula

Ruby Pajimula

Quality Operations Director

Sarah Mickalson

Sarah Mickalson

Director of Analytics

Sarah Boggs

Sarah Boggs

Director of DSOs

Holly Hoffpauir

Holly Hoffpauir

Director of Dental Accounting & Full Schedule

Lindcee Barrera

Lindcee Barrera

Full Schedule Project Manager

Roy Shelburne

Roy Shelburne

Director of Practice Booster

Joelynn Blundell

Joelynn Blundell

Launch Specialist

Katrina Kornegay

Katrina Kornegay

Launch Specialist

Andrea Ihrig

Andrea Ihrig

Launch Specialist, Insurance Verfication

Caramie Webster

Caramie Webster

Launch Specialist, Insurance Verfication

Jeremy Miller

Jeremy Miller

Launch Specialist

Ryan Silverberg

Ryan Silverberg

Launch Specialist, Insurance Verfication

Kristle Steele

Kristle Steele

Launch Specialist

Lois Reynolds

Lois Reynolds

Launch Specialist

Marianne Olson

Marianne Olson

Launch Specialist

Angelica Moreno

Angelica Moreno

Launch Specialist

Trish Jorgensen

Trish Jorgensen

Leadership Specialist

Mateo Mendez

Mateo Mendez

Leadership Specialist

Amber Carnahan

Amber Carnahan

Quality & Brand Promise Specialist

Patricia Escamilla

Patricia Escamilla

Quality & Brand Promise Specialist

Ashley Flynn

Ashley Flynn

Quality & Brand Promise Specialist

Andrea Loshman

Andrea Loshman

Quality & Brand Promise Specialist

Sally Ward

Sally Ward

Quality & Brand Promise Specialist

Team Leaders

Miranda Wells

Miranda Wells

Team Leader

Devon Whaley

Devon Whaley

Team Leader

Katrina Winch

Katrina Winch

Team Leader

Merrit Wolfertz

Merrit Wolfertz

Team Leader

Lizzie Young

Lizzie Young

Team Leader

Sunnie Smith

Sunnie Smith

Team Leader

Gail Taylor

Gail Taylor

Team Leader

Caitlin Brooks

Caitlin Brooks

Team Leader

Shae Daniel

Shae Daniel

Team Leader

Savannah Baumann

Savannah Baumann

Team Leader

Regina Belot

Regina Belot

Team Leader

Deisy Garcia

Deisy Garcia

Team Leader

Jaclyn Donohoe

Jaclyn Donohoe

Team Leader

Suzanne Henry

Suzanne Henry

Team Leader

Jackie Holloway

Jackie Holloway

Team Leader

Melissa Johnston

Melissa Johnston

Team Leader

Tia Pearsall

Tia Pearsall

Team Leader

Jillian Pennington

Jillian Pennington

Team Leader

Victoria Phou

Victoria Phou

Team Leader

Jacklin Pollock

Jacklin Pollock

Team Leader

Chelsea Lafuente

Chelsea Lafuente

Team Leader

Marcy Lechleiter

Marcy Lechleiter

Team Leader

Jacqueline Koontz

Jacqueline Koontz

Team Leader

Cicely Mitchell

Cicely Mitchell

Team Leader

Jamie Moeck

Jamie Moeck

Team Leader

Trina McNeal

Trina McNeal

Team Leader

Jennifer Saxton

Jennifer Saxton

Team Leader

Marie Schnakenburg

Marie Schnakenburg

Team Leader

Jolyn Rogers

Jolyn Rogers

Team Leader

Robyn Scott

Robyn Scott

Team Leader

Padgett Presley

Padgett Presley

Team Leader

Audrey Toponce

Audrey Toponce

Team Leader

Sales & Marketing

Courtney Shelby

Courtney Shelby

Business Development Specialist

Stephanie Skidmore

Stephanie Skidmore

Business Development Specialist

Natalie Rogers

Natalie Rogers

Director Business Development

Lindsay Moilanen

Lindsay Moilanen

Business Development Specialist

Racheal Grant

Racheal Grant

Business Development Specialist

Jennifer Fetty

Jennifer Fetty

Business Development Specialist

Lindsey Anderson

Lindsey Anderson

Social Media Marketing Manager

Jamie King

Jamie King

Project Manager

Amanda Cross

Amanda Cross

Content Marketing Manager

IT

Emily Newgent

Emily Newgent

Help Desk Manager

Evan Kingery

Evan Kingery

Help Desk Specialist

Brent Skidmore

Brent Skidmore

Help Desk Specialist

 Montana Newgent

Montana Newgent

Help Desk Specialist

David Bishop

David Bishop

Help Desk Specialist

Sidney Rawls

Sidney Rawls

Help Desk Specialist

Elizabeth Hall

Elizabeth Hall

Help Desk Specialist

Princess Jones

Princess Jones

Help Desk Specialist

Justin Brown

Justin Brown

Help Desk Specialist

Janel Faber

Janel Faber

Help Desk Specialist

Karen Weeks

Karen Weeks

Help Desk Specialist

Sarah Hackney

Sarah Hackney

Senior Install Tech

Desiree Slater

Desiree Slater

Install Tech-Senior

Pamela LaForge

Pamela LaForge

Install Tech

Megan Carter

Megan Carter

Install Tech

Pamela Rehl

Pamela Rehl

Install Tech

Mackenzie Porter

Mackenzie Porter

Install Tech

Chris Greene

Chris Greene

Install Tech

Chris Dudek

Chris Dudek

Install Tech

Makenzie Friedman

Makenzie Friedman

Install Tech

Robert Shaw

Robert Shaw

Install Tech

Luke Anderson

Luke Anderson

IT

Talent Management

Charity Tobon

Charity Tobon

Specialist

Lindsy Breeden

Lindsy Breeden

Specialist

Amara Cashion

Amara Cashion

Specialist

Shaundra Bobo

Shaundra Bobo

Recruiter

Andrea Ihrig

Andrea Ihrig

IV Onboarding Specialist

Eryn Gregory

Eryn Gregory

Employee Relations Manager

Heather Deighton

Heather Deighton

Employee Relations Specialist

Support

Jennifer Harvey

Jennifer Harvey

Risk Management

Andrea Anderson*

Andrea Anderson*

Risk Management

Susan Christiansen

Susan Christiansen

Director, Accounting

Anna Densmore

Anna Densmore

Accounting Specialist

Deemi Schultz

Deemi Schultz

Accounting Specialist

Tina Beck

Tina Beck

Controller

Great place to work

Our employees have spoken!
Our company culture is amazing and our
Great Place to Work Certification™ proves it.

Source: 2020 Great Place to Work Trust Index® Survey

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