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Who we are

Who we are

11 years ago Dr. James Anderson was hard at work seeing patients, trying to grow a successful dental practice, attempting to hire the right staff and keep them, and looking for the answer that made this all easier so he could be home with his family for dinner every night. Sound familiar? Luckily, he crossed paths with Sandy Odle, co-founder, and she did wonders for his several practices, but still they knew there had to be something out there that streamlined the process. How do you get what you are rightfully owed 100% of the time? Thus planted the seed that grew eAssist Dental Solutions.

Eventually adding a handful of eAssisters and clients at a time, Dr. Anderson and Sandy saw their dream of giving peace of mind to other dentists and office staff coming to light. As they thought, other dentists were having the same problems as them; staff turnover causing constant training, lack of productivity with staff vacations and time off, staff spread too thin trying to provide amazing care while sitting on endless phone calls with insurance getting claims paid, and the dentist, most of the time, helping in every area of the practice and not having sole focus on patients and procedures. Though every office goes through these points as they are growing this is not how it has to be. There is a solution, eAssist Dental Solutions.

Today eAssist is the #1 dental billing service! Continuing to offer our signature service alongside other time saving, profit making services to assist your dental office. We can now offer almost complete front office support to your general and/or specialty dental office. Though the growth has allowed Dr. Anderson, Sandy and eAssist nation to support over 1400 practices the culture and brand promises remain the main focus of all eAssisters.

Our Culture

Our culture is present in every aspect of our company from our executives all the way up to our success consultants. Our eAssisters embody it and our clients choose us because of it. Creating peace of mind for our clients is always at the top of our list. Dentists and office staff should be able to focus on their patients' experience and referrals to grow their practice, not sitting on hold tracking down claims and money that is owed to them.

Our success consultants are the heart our our company and eAssist nation is built with the best, most experienced and caring people with only 35% of applicants who apply being hired on. We recognize our team with several internal awards - from being a go getter to making sure the internal processes are being upheld. Our culture is not taught, but felt company wide.

servant leaders

We are servant leaders

message to garcia

Get the message to Garcia

seek to understand

Seek first to understand,
then be understood

EmbraceChange

Embrace change and
continuous improvement

care

We care for each other

do whats right

Do the right thing

positivity

Proactive positivity

Leadership

James Anderson, DMD, OPM

James Anderson, DMD, OPM

CEO & Co-Founder

Sandy Odle

Sandy Odle

Chief Experience Officer &
Co-Founder

Tammy Friedman

Tammy Friedman

Chief IT Officer

Jonathan Bowen, MBA

Jonathan Bowen, MBA

Chief Leadership Officer

Sarah Kersting

Sarah Kersting

Chief Sales & Marketing Officer

Warren Willis, DMD

Warren Willis, DMD

Chief Strategy Officer

Lois Banta

Lois Banta

Chief Operations Officer

Jason Orgill, MBA

Jason Orgill, MBA

Chief Technology Officer

Patrycja DeGradi, MS

Patrycja DeGradi, MS

Operations Director, Onboarding

Brandi Smith

Brandi Smith

Operations Director, Credentialing

Holly Hoffpauir

Holly Hoffpauir

Operations Director, Dental Accounting & Bookkeeping

Taylor Anderson, JD, MBA

Taylor Anderson, JD, MBA

General Counsel

Sheridan Dufner

Sheridan Dufner

VP of Operations

Alexis Ashley

Alexis Ashley

Operations Director, Insurance Verification

Diana Alfaro

Diana Alfaro

Operations Director, Dental Medical Billing

Ruby Pajimula

Ruby Pajimula

Operations Director, Patient Billing

Dental Billing