PATIENT BILLING
Compassionate Patient Billing That Gets You Paid
Let eAssist’s patient billing experts handle your patient statements, follow-ups, and past-due balances with professionalism and care — so your team can focus on patient care, not payment collection.
Why Patient Billing Matters
Outstanding patient balances aren’t just a financial issue — they can hurt relationships and drain your team’s time. eAssist’s Patient Billing Service handles statements, follow-ups, and final notices with professionalism and empathy. We help you resolve balances without damaging trust, so your patients feel supported and your practice stays financially healthy.
How Our Patient
Billing Service Works
We manage the entire process — from sending statements to patient-friendly follow-up calls — so your staff doesn’t have to.
Confirm Balances
We review outstanding balances
Send First Statement
Patients get a clear statement
Call & Follow Up
We place kind reminder calls
Final Statement Sent
Last notice issued after outreach
Daily Reports
You stay informed every step
eAssist Patient Billing service strives to:
Review eligible accounts for accuracy and initiate outreach within 48 hours, maintaining consistent engagement at least every 30 days until the balance is resolved or efforts are concluded.
Field and return incoming calls within 48 hours via our dedicated patient billing recorded phone line and proactively initiate outbound calls if guarantor is not responsive to standard outreach method(s).
Provide critical analysis of upcoming collection opportunities 2 days in advance as well as missed opportunities to strengthen overall collection practices and support a healthy revenue cycle.
Accurately track and report Patient Collections and Patient AR (daily/weekly/
monthly). Post patient payments received through epay link
within 24 hours (if available per service agreement).
Reduce your over 90 day Patient AR near zero and maintain results.
Proven Results for Dental Practices
$22B+
Insurance dollars collected for dental practices
1,600+
US-based dental billing pros + eAssist Copilot AI
3,000+
Active practices we serve daily
Transparent, Scalable Pricing
We tailor pricing based on your monthly collections and service needs. Get the clarity you need to make an informed decision — no hidden fees, no surprises.
Patient Billing PricingWhat our clients say
The team I have honestly seems like an extension to our office. I feel like they work daily to make our practice strive. As a scared skeptic at first I must say….. I love my eAssist team!!!!!
Aimee Posey
Office Manager, Thompson Family & Cosmetic Dentistry
I can’t tell you how utterly relieved I was to now have the billing portion of my practice completely outside of my office, and in the hands of professionals.
Dr. Benjamin Kur
Westchester Oral & Maxillofacial Associates
eAssist has revolutionized my practice. From streamlining my insurance billing to increasing my overall collection percentages. In addition, we love our eAssist Team member in the cloud Toyla, she is always kind and there to assist with questions or help with the practice.
Dr. Darcé A. Slate
Pure Dentistry
FREE eBOOK
The Complete Dental Billing Outsourcing Handbook
After over a decade of working with several thousand dental offices, eAssist has created the ultimate guide to dental billing outsourcing. We cover all areas of outsourcing, from insurance verification to dental billing to payment posting, and help alleviate some concerns you may have with the process. By the end of this eBook, you will learn that dental outsourcing is not something to fear but something to embrace.
Download Free eBook
Ready to Optimize Your Dental Billing?
Join 3,000+ dental practices that have collected $19.5B+ in insurance payments
