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Megan Clabough has been with eAssist for 15 months. She originally applied to get away from working the crazy hours at an office she had been for years. After the birth of her son, she desired more flexibility in her schedule and the ability to...

By: Melinda Wilhelm, VP of Regional Manager Operations Dental Office Managers often tell me that they don’t have time to follow-up with unscheduled patients, yet much emphasis is placed on attracting new patients.  A patient that has already experienced your practice yet has not scheduled...

By: Natalie Lucken, Account Manager Beginning your claims submission with a clean dental claim is key to getting efficient processing underway once the insurance company receives it. But what happens when the insurance decides to deny coverage to your patient? The best way to approach...

By: Natalie Lucken, Account Manager Every year when the latest CDT codes are activated on January 1st, everyone who works in a dental office wonders, “Do we need to buy a new coding guide book?” We all know how complex the system of Common Dental Terminology (CDT)...

Did you know that most state and federally regulated insurance plans have an “all in” or “all out” clause?   If the doctor owner is out of network yet hires an associate who wants to sign up for a PPO the payer may insist that the...

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