What is Medical Necessity?

Confusion abounds in regards to what is the definition of “medical necessity”  when filing dental insurance claims.  If the insurance company wants a medical necessity explanation for any type of treatment whether medical or dental, they have a right to ask for it before paying...

Claim that finally got paid!! It only took 16 months By Kimberly Scharfenberg Both Becky Osgood and myself worked on getting this paid. On 9/29/15 a claim for BU's for teeth number 6,7,8,9,10,11 and crowns for teeth number 7 and 10 was sent to Delta Dental. On 11/17/15...

Waiver of copayment(coinsurance) a BIG NO! from the ADA (American Dental Association) “The “ADA Principles of Ethics and Code of Professional Conduct” discusses copay forgiveness in section 5.B. 5.B. REPRESENTATION OF FEES. Dentists shall not represent the fees being charged for providing care in a false...

When​ ​a​ ​new​ ​patient​ ​calls​ ​your​ ​office​ ​and​ ​wants​ ​to​ ​make​ ​an​ ​appointment,​ ​one​ ​of​ ​the​ ​questions asked​ ​is​ ​whether​ ​or​ ​not​ ​dental​ ​insurance​ ​will​ ​be​ ​considered​ ​as​ ​part​ ​of​ ​the​ ​payment​ ​of​ ​services. The​ ​focus​ ​is​ ​on​ ​whether​ ​or​ ​not​ ​there​ ​are​ ​dental​...

By Jesse Worden, Account Manager We have a patient who is dual-covered under his own policy with Dental Select and a spouse’s policy with Select Health.  Doctor is in-network with both carriers.  I spotted the apparent error in policy order (Select Health was lister as primary...

Dental Billing