Your introduction to patient billing and collections Every practice runs off of collections from insurance companies and patients who may be in or out of network. On top of copays, this can lead some patients to request longer payment extensions or be unable to pay in...
Between insurance AR and patient AR, many practices can struggle to remain cash flow positive. And with rising overhead costs, staffing shortages and continuing inflation, it can seem next to impossible to find a solution that nets you 100% of what you’re rightfully owed. Your...
Looking for a way to see dental billing and patient billing solutions in action? Let’s dive into the story of insurance-related challenges at Perfect Smile Dental Care, and how they turned things around with the eAssist platform. If you've ever dealt with the intricacies of...
Why are claims on my dental insurance aging report? Managing your claims through dental insurance aging reports is crucial. These reports help you keep track of all open and unpaid claims, allowing you to easily follow up on them. By analyzing your report, you can gain...
Patient billing is part of the process of collecting payment before and after each appointment. Ideally, this includes collecting copays up front as well as patient portion after insurance during the appointment itself. Without an effective Preappointment Readiness Plan, your practice could be leaving money...
Dental insurance claims processing involves a host of standard procedures that must be followed properly in order to ensure full reimbursement. Many dental offices do not document as thoroughly as they should. No matter the reason — and usually the reason is not having enough...
Patient trust, for better or worse, directly impacts your patient retention and acquisition. Patients will be far less likely to return to or refer to your dental practice if they don't trust the clinical and dental billing processes you . But do you know the...
Your financial processes in your dental office are set and on paper they look like they should be running smoothly, right? Ideally yes, but which parts of the processes are getting missed due to a heavy daily dental office workload? The majority of front desk...
Do you find yourself having difficult financial conversations with patients over balances that are not verified due to “pending” insurance claims? These conversations can go sideways quickly, with patients potentially losing trust in the office’s dental billing processes — and even overall integrity. While refined...
It’s the age-old question for office managers and dentists from patients: “Will my insurance be able to cover it?” If you haven’t checked beforehand, your office gets stuck informing patients of surprise bills and the possibility that your reimbursement claim is rejected due to a...
