Have you taken a look at your outstanding patient statements lately? How about your dental billing AR? Dentists have a unique problem when it comes to solving the issue of collections: we need to ensure that we’re cash flow positive using two revenue streams. The...
When was the last time you asked someone for money directly? This isn’t an easy conversation no matter which side you’re on. If you owe someone money, you’re going to feel meek. If you’re owed money, you may feel slighted in trying to get back...
Looking for a way to see dental billing and patient billing solutions in action? Let’s dive into the story of insurance-related challenges at Perfect Smile Dental Care, and how they turned things around with the eAssist platform. If you've ever dealt with the intricacies of...
Patient billing is part of the process of collecting payment before and after each appointment. Ideally, this includes collecting copays up front as well as patient portion after insurance during the appointment itself. Without an effective Preappointment Readiness Plan, your practice could be leaving money...
As a dental office team member, you strive for excellence in every aspect of patient care. While the back-end processes like claim submission may demand much of your attention, it's important not to overlook the critical front-end tasks that lay the groundwork for a smooth...
According to the ADA’s Health Policy Institute Report, 65% of Americans have dental insurance or dental benefits. That means maximizing timely reimbursement from insurance carriers is essential to healthy revenue cycle management, cash flow, and practice profitability. The caliber of your dental billing processes, the...
5 Strategies for Improving Patient Retention in Dentistry: How Outsourcing Dental Billing Can Help No matter the number of new patients you attract, the simple truth is that your office will not grow if you don’t retain those patients. Retaining patients not only helps you build...
When it comes to dental documentation, are you doing all you can in your dental practice? Most of the time, the answer I hear is “no.” Dentists and hygienists were taught in school how to construct legal chart notes and obtain clear x-rays, but what...
What are the “big three” roadblocks that could be holding your practice back from true success? Is it your dental billing processes, inefficient marketing, frequent claim denials or rejections? Are your dental patient retention statistics falling? Or is it something deeper that directly correlates to...
Depending on if your dental practice participates with insurance companies, dental patient billing balances make up anywhere from 40-100% of your collectible revenue on services rendered. But what is dental patient billing? Since this is a crucial element of your practice’s cash flow, it is...
The American Dental Association’s (ADA) average has determined that if a dental patient stays with a practice for 7-10 years, they spend an average of $653 a year. Every dentist knows there’s nothing more expensive in your practice than empty chairs. A new patient will...
You’ve hit a brick wall with collections on a few accounts on your accounts receivable report. Over the last 4 to 5 months you have sent a multitude of statements, called repeatedly at different times, and left courteous — but cautious — messages about “the...
