Jacklin Pollock first heard about eAssist through a previous employer. Jacklin was about to go on maternity leave and she and the doctor she worked for had worked out a contract for her to do insurance verification from home using remote access. The office manager...
A Patient came in with tooth #8 fractured at the MIL cusp after he got into a drunken fist fight. The doctor proceeded with restoring the tooth with a full porcelain crown. He had no other existing restorations. The insurance denied the claim for no...
James V. Anderson, DMD, CEO Founder of eAssist Dental Solutions It is when we stop thinking about what we don't have or what we lack, and become grateful for who we are, that we can gain access to true unlimited inspiration. Frank Arrigazzi, TIP TOP Spiritual...
Lindsy Breeden received her first office in January of 2018. She started in the dental field as a chair-side assistant “many moons ago” and eventually made the switch to Business Office Administrator. Lindsy had the opportunity to understand how all aspects of the dental office work,...
By Sally McKenzie, CEO of McKenzie Management Many of the patients who visit your practice just don’t understand the value of the care you provide. Sure, they know they should come in for regular checkups, but they don’t realize how much more your practice has to...
Belle DuCharme, CDPMA, Dental Training Consultant/CE PACE Scheduling is one of the biggest challenges a general practice faces. The complexities can be overwhelming to the person in charge of this task. To bring resolve and function to this system it is recommended that we examine the...
Natalie Lucken, Account Executive There are a thousands of different articles online about how to grow your dental practice, maximizing all aspects of your location, availability, and talent. Most focus on increasing efficiency in your schedule, increasing case acceptance, and how to use patient recall visits...
Many people avoid the dentist because they consider it a “white knuckle” experience. Their grip on the chair is so tight you can see their knuckle bones turn white. From outward observation, these patients look fine, but they are not. They are scared and stressed....
As an experienced insurance claims processor, I am appalled when I hear someone ask “anyone got a good narrative for a crown?” The rules of billable coding are fairly simple, use narratives correctly and wisely. The clinical notes that the dentist provides are what we use...
With all of the new technology available to dental practices, it seems like we’re reinventing the wheel each day. Outsourcing dental billing is the future of investable ROI for your practice, and it pays to know the difference between someone who is committed to your...
By Cindi Lignell, Account Executive It is intolerable when we have sent all the info to insurance, had a claim denied. Sent their requested additional info . . . multiple times. The claim shows as not on file after you have received a denial on...
James V. Anderson, DMD, CEO Founder of eAssist Dental Solutions “Always do your best. What you plant now, you will harvest later.” Og Mandino With fall comes the change of colors, the air is cooler and the nights get darker. Much of what we have planted as ideas...
