Pros and Cons: Dental Insurance Billing Tips

What if someone told you today that they could take unwanted stress off of your plate? Imagine that same person walked into your office and offered to take on all of your open dental claims and patient billing. Then, you were able to walk into your office and actually focus on your patients without worrying if the billing portion of your office was being done correctly and efficiently? Sounds too good to be true? We don’t think so! Outsourcing your dental billing can be the golden ticket answer to your problems. Below we will be going through some dental insurance billing tips that can help your practice thrive.

Pros: Embezzlement Risk is lowered

The best dental insurance billing tips help catch the money that falls through the cracks. Your embezzlement risk is lowered because you have that extra set of eyes between handling the money and documenting it. At the eAssist Dental Solutions platform, we can help reduce the risk of embezzlement by keeping the money handling portion with the office. We handle the delegation of those payments to the patients while documenting every step. Your staff will still handle the collection of the payments and account deposits. This results in a significantly lower risk of embezzlement through outsourcing.

Con: Why pay to outsource when staff can take on the extra responsibility? 

It may seem like an additional cost when you can simply train your current employees to do the job. Why would you pay someone else to do a job that your staff is more than capable of doing? The answer to this question is simple. Even though your staff is more than capable, having them manage the dental billing aspect of your office can take time away from other important tasks.

• You want your office manager to do just that, manage the office
• Who will be managing the office if they are tied to their phone waiting to speak with an insurance rep?
• Your front desk staff are the front lines of your office and the first interaction your patients have
• If your front desk staff is on the phone with insurance following up on a patient’s claim, they would then be unavailable to patients

One great thing about eAssist is we aren’t replacing your staff, we are adding to the quality and integrity of your office. Now you are free to hire for your office culture, not dental billing experience. Dental insurance billing tips can only get you so far. Why not consider outsourcing to an experienced leader in practice management solutions? By becoming an extension, not replacement, of your team, you get access to dental billing talent while keeping your staff.

Pro: Training your staff is a thing of the past!

With outsourcing your dental billing needs, training is now a thing of the past! Whether they are new to your office or been a loyal employee for years doesn’t matter. There will always be a need for training your employees so they can stay up to date with code changes, insurance company policies, etc. There are a myriad of reasons to need your employees trained on dental billing. But, by outsourcing your dental billing needs with eAssist your practice can access dental billing experts that are always up to date with code/policy changes and ready to tackle even the most complex of claims! With all that extra time, your staff may be able to commit to continuing education courses that can better help your practice in the future; all the while your AR is being worked on.

Con: How will you know the work is being done correctly? 

When you outsource your billing needs you are putting your faith and trust in a person you can’t see every day. How will you know the job is being done correctly? At eAssist, we offer full transparency with everything we do and document everything we work on each day for your office. Our experts know the best dental insurance billing tips and tricks that can help your office collect more and produce more. Additionally, the eAssist platform delivers daily, weekly, and monthly practice metric reports for full transparency and accountability. We also are more than willing to hop on the phone with you whenever you have any questions or just want to chat!

Pro: We work hard so you don’t have to!

Outsourcing your dental billing allows the “nitty gritty” tasks to be performed behind the scenes, allowing revenue to continue flowing into your office. This can sometimes mean making several appeals, which takes up a lot of time. This can be difficult for your already busy office managers and staff. But, the eAssist platform supports the appeal process and consistently works to get 100% of what is rightfully owed for each claim. Our experts work hard to make sure you don’t have to!

Pro: More time to focus on what’s important – your patients! 

You’ll have more time to focus on your patients and your office without having to spend hours on the phone with insurance companies. You also don’t need to track down your patients for payment. Imagine your day passing by without having to spend time bogged down in your PMS chasing unpaid claims. Think about a day where no one needs to call the insurance company when you just know that you did everything right. The eAssist Dental Solutions platform can provide your practice with the peace of mind you deserve today.

Your best dental insurance billing tip: outsourcing

The eAssist platform allows you access to dental billing experts with the knowledge, skills, and experience to take on the many challenges your office may face. This can give more time to focus on what’s most important – your patients! Click on the link below to schedule a chat with one of our Business Development Specialists and learn more about how we can take stress and work off of your plate.