A dental office manager gets pulled in a dizzying number of directions every day — delivering patient care, presenting treatment plans, scheduling to goal, coaching staff, responding to the doctor’s needs, etc., etc., etc. — all while simultaneously trying to handle the many billing processes that keep the practice on a path of financial profitability. And don’t forget constant interruptions when patients walk in the door. Patients are the #1 priority in a practice, but they can really jam up the operational processes, right? It’s no exaggeration that the success of a dental practice hinges on the OM’s ability to perform their daily duties at a high level. Talk about pressure!
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