4 Cracks in Your Dental Revenue Pipeline

As a practicing dentist, I understand that managing a practice is no easy task. There’s the constant need to juggle patient care, office administration, and financial management. One of the most critical aspects of running a successful dental practice is maintaining a healthy revenue cycle. However, there may be cracks in your dental revenue that go unnoticed, leading to decreased cash flow and inefficient operations. Let’s explore four of these “cracks in the pipeline” and discuss how outsourcing your revenue cycle management can help you fix these issues and maximize your practice’s potential.

1. Lack of proper insurance verification

Insurance verification is a crucial step in your revenue cycle, as it confirms the patient’s eligibility for dental services and determines the extent or limits of their coverage. However, many dental practices struggle to keep up with the ever-changing insurance policies, leading to denied or delayed claims, patient dissatisfaction, and lost dental revenue.

Increase your dental revenue by outsourcing insurance verification

Outsourcing your insurance verification process can significantly improve your practice’s efficiency and cash flow. eAssist Dental solutions hosts dental RCM experts who can better verify patient coverage. This can result in faster claim approvals, fewer denials, and improved patient satisfaction. Additionally, by outsourcing this task, you and your staff can focus on providing quality dental care to your patients, not whether or not they are approved for care.

2. Inefficient dental billing and coding processes

Dental billing and coding play a special role in your revenue cycle pipeline, as they ensure that treatments are correctly documented and billed to insurance companies. Inaccurate coding and billing can result in claim denials, underpayments, and reimbursement delays. These issues can be caused by a lack of training or expertise, high staff turnover, or simply being overwhelmed by the volume of claims. Without a dedicated dental billing team, your collections can continue to grow.

Outsourcing dental billing to the nation’s leading solutions platform

eAssist is proud to have been built by dentists, for dentists. In fact, my own practice utilizes a dental billing team from the platform I created. Solving the problem of billing errors and reimbursement rates is the number one goal of outsourcing. Achieving consistent results is the reason I continue to outsource to my own dental billing platform.

eAssist platform experts can help with coding accuracy and billing, resulting in fewer denials and faster reimbursements. Moreover, these experts are well-versed in the latest coding guidelines, which will help your practice stay compliant and minimize the risk of audits or penalties. By outsourcing your coding and billing, you can also reduce the burden on your in-house staff and allow them to focus on maintaining patient relationships.

3. Delayed patient payments

Are your patients paying 100% of their portion before they leave your office? Are you collecting their copay as appropriate at the time of service? If not, your unpaid or overdue patient accounts can swell up to uncontrollable numbers. This may be due to staff turnover, inadequate insurance verification, or simply not having enough time in the day to focus on winning strategies.

Patient balance collection and reconciliation

Your dental revenue depends on reconciling both insurance and patient AR. Without sufficient collection percentages, your cash flow falls, sometimes to dangerous levels. Without it, you can’t scale your business or operate effectively. What if there was a better way? Outsourcing your patient billing can allow you to reduce operational costs and increase profit margins. Your staff shouldn’t be chasing down months’ old copayments or balances. Let them meet and greet patients instead. Your team of dedicated billers can call patients on your behalf and cordially request payment updates.

4. Out of control accounts receivable

Managing insurance accounts receivable is a time-consuming and complex task that requires constant monitoring and follow-up. In many practices, the accounts receivable process is plagued by issues such as delayed patient payments, outstanding insurance balances, and uncollected revenue. This can end up becoming the biggest crack in your dental revenue pipeline.

Get your AR off the books and in the bank

Your AR is another area where eAssist has found a solution. Instead of having to catch up on runaway claim denials, our platform users help to prevent denials in the first place. By practicing the art of sending clean claims, your reimbursements are dispersed faster than before. The dental billing dark ages are over. It’s time to seriously consider outsourcing your billing department to get your money off the books and in the bank.

Outsourcing dental revenue management to a trusted partner

One of the best things about eAssist is that our platform doesn’t trick or trap you into any of our solutions. There is no obligation when you call, email, or message us. Our Business Development Specialists have years of experience in offices just like yours. Not only do they have the experience, but also accountability for results. Take a look at some of our achievable brand promises to you:

Why not see for yourself why eAssist is the nation’s largest award-winning dental billing platform? The future of dental revenue cycle management is here. The eAssist platform is your bespoke solution to getting the money off the books and in the bank. That’s the peace of mind you deserve.