3 reasons you should completely outsource your billing

It’s the age-old question for dental practice owners and office managers alike: “Why are my accounts receivable totals rising so fast every month?” Weeks turn to months that turn to quarters that turn to annual backlogs, with seemingly no light at the end of the tunnel. Think of all that dental practice revenue hanging in the balance. You have patients to take care of and healthy smiles to manage. There just isn’t time in the day to spend on understanding dental insurance billing, managing patient billing dental statements, and providing excellent patient care. We have 3 reasons you should completely outsource your billing department.  

The key is dental billing outsourcing

But first, how does outsourcing your billing work? Dental billing outsourcing companies offer your practice the opportunity to step back from the increasingly complex and specialized dental insurance billing. eAssist offers your practice a proprietary platform designed by dentists for dentists, with billing specialists available depending on your individual practice needs. 

Does it make sense to use a dental billing outsourcing company for patient billing dental balances? It may seem like dental billing and patient billing don’t fall under the same umbrella, but all of the dental billing processes encompass them both. Why struggle with over 90 balances that are out of control? Here are the top three reasons to completely outsource your billing department:

1. Free up your phone line and your staff’s time. 

   When dealing with patient billing dental balances and the long list of additional dental claims processes, that can really tie up your staff’s time — and your phone line. What if you had a dedicated billing line for patient billing dental statement inquiries? This would free your office phone line up for patients to schedule, and free up your staff’s time on hold with insurance companies or having tough financial discussions at the front desk. 

2. Minimize over 90 accounts. 

   Whether you’re struggling with a mountain of unpaid insurance claims or dental patient accounts that have been outstanding for months, accounts that reach over three months in age can seem as though they’ll never get paid. Insurance companies typically have a set standard for how they’ll pay out claims, but what about your patients? What’s stopping them from paying what you’re rightfully owed? Typically, patients will fall through the cracks after this three-month window and the chance of them resolving the balance on their accounts becomes less likely. Are you taking steps to contact patients and gently remind them of their obligation? eAssist’s platform of dental billing experts can also help to manage your patient accounts by sending customized letter reminders that can help bring down your patient’s balances. Instead of taking time to do all the legwork for your “MIA” patients yourself, you can free up much-needed hours to provide rockstar service to the ones who are already in your office.

3. Streamline processes for maximized revenue. 

   More than 70% of dentists are only collecting 91% of what they produce — this means you are probably leaving money on the table that you are rightfully owed. Completely outsourcing your billing department to specialists allows you to streamline your processes and improve your revenue by giving ALL of your accounts receivable the attention they need. Increasing revenue means growth, bonuses, or meeting whatever your next goal may be.

Ready to completely outsource your billing department?

Completely outsourcing your billing department can be the first step in scaling your dental practice, allowing you more time and money to dedicate to growth versus keeping your head above water. Imagine knowing that you only need to focus on what’s right in front of you — your patients — instead of where the next dollar is coming from and whether you’ll end up getting it. Your practice deserves to benefit from dental billing outsourcing, and eAssist’s platform makes it easy with a suite of essential services that you can customize to your own needs. Create your dream team of billing experts who work for the benefit of your practice and financial goals, all the while knowing that you can rest easy with the peace of mind eAssist’s provides. Schedule a no-obligation consultation with us today and take the first step on your journey to completely outsourcing your billing department.