At eAssist Dental Solutions, we are rooting for your dental practice’s success and want to help you prepare yourself and your staff for a fantastic 2023! We’ve put together a list of the top 3 dental billing tips to implement immediately in 2023. Bookmark this so you can reference it at any time!

Start the morning off strong

Do you have a morning huddle each morning? If not, we suggest setting and executing that resolution in 2023. If yes, is it efficient? We have a customizable, 10-minute morning huddle template for maximum dental practice efficiency just for you. Go over important goals, recognize areas of improvement, celebrate wins, and which patients need to stop at the front desk to pay or schedule treatment. All in 10 minutes! Wow your team and keep everyone in the know with this morning huddle template that is easy to fill in, print off, and track progress.

Build trust & transparency with patients

The average patient retention in the dental industry is 41%, meaning only 4 out of every 10 new patients return for a next appointment in your practice. While we know that it is impossible to please everyone, you can increase your dental patient retention rate with a few little tweaks to your dental billing processes that will build much-needed trust and transparency with your patients.

First, create a Pre-Appointment Readiness Plan. This consists of the dental billing processes that need to be completed before the patient is seen in the office — everything from scheduling with the correct provider to a complete insurance verification. These steps are important to streamline and operationalize, as they directly impact the treatment plan presentation, financial discussions, and post-visit billing statement. These all make or break the trust that patients have in your office.

Speaking of financial discussions, they can be hard. Does your dental practice have a financial form to use for transparency and trust? You can use the financial form to clearly define your office’s expectations for outstanding balances, payment arrangements, and more! If you need a detailed financial form to use in your practice, don’t worry, we have one for you!

Commit to continuous dental billing improvement

The dental practice that grows together, succeeds together! In 2023, commit to weekly team meetings to cross-train, identify dental billing trends and where processes can improve, etc, etc. We have a list of team meeting themes for you, that gives the perfect mix of variety and consistency to your continued improvement.

On weeks or months where you want to cross-train — this is not only very efficient, it can also come in handy during short-staffing periods — you can use this cross-training list as a guide!

You can also use your team meetings to expand your knowledge and earn dental CE credits. Dental Zing has virtual dental continuing education for every member of the practice, direct from industry experts, at the click of a button.