Overcoming a seemingly insurmountable dental billing accounts receivable can be a daunting challenge for any practice. What is your staff to do when the number gets higher and higher each month, all the while they’re drowning in new claims and potentially having to follow up on denials? There simply isn’t enough time in the day to spend working AR while also making sure patients feel accounted for and welcomed. What if there was a way to balance your AR, all without having to hire yet another team member or spend more than you’re willing to on a solution? Let’s discuss these inherent dental billing challenges and what it takes to overcome them for good.
What are some of the biggest dental billing challenges?
The process of dental billing is complex yet capable of efficient streamlining. Your dental revenue cycle management is dependent on an accurate, quick claim submission schedule in order to get paid 100% of what you’re rightfully owed. Some of the larger dental billing challenges you might encounter include:
- Making sure codes are up to date and accurate for each claim
- Having to follow up on denials or rejections while also correcting them in a timely manner
- Reconciling reimbursement deposit EFTs with your business account
Most of the time, issues with claims are solvable via accurate dental coding information as well as diligent processing and making sure the claim is submitted within 24 hours of treatment. Each one of these steps in crucial in maintaining cash flow as well as scalable profitability for your practice. Without a standard operating procedure in place your revenue can suffer, leading to increased reimbursement times and a lack of consistent claim submission. Getting out of the rut can seem almost impossible, but you do have options that can implement right now and in the future to get your practice back on track.
Can I mitigate dental billing challenges?
Of course, dental billing challenges aren’t one size fits all, but here are some tips you can utilize today to make certain parts of the process easier to manage:
- Ensure that you have the latest CDT codes and narrative templates for common procedures
- implement a 24-hour timeline for claim submissions
- Follow up on rejections or denials frequently until paid
Some things to remember when overcoming these dental billing challenges is understanding all of its moving parts. If even one gear is out of sync, your revenue cycle machine comes to a stop. Spending time chasing unpaid claims isn’t what you hired your staff for. Instead, let’s discuss an opportunity to give them the breathing room they need to make sure your patients are consistently welcomed and cherished, all the while keeping you cash flow positive.
Overcoming dental billing challenges through outsourcing
Dental billing challenges can become a thing of the past for your practice with eAssist. We are the nation’s leader in outsourced revenue cycle management services, with bespoke solutions for nearly every aspect of your practice from accounting to patient recall. We were created by dentists for dentists, with a focus on collecting 100% of what you’re rightfully owed. For eAssist, there’s no such thing as a dental billing challenge. Instead, we see an opportunity to reinvigorate your practice, increase cash flow, and take the burden off of your office staff through diligent AR management and transparency in work. Schedule a chat with one of our Business Development Specialists below today, and tell us where you’d like to see your practice in the coming days.
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