Dental Claims & Dental Billing Developments & Insights Blog

By: Belle DuCharme, CDPMA, CDCA healthy practice needs these three “C's” of success.  Let’s examine your cash, credit and customers:How about cash?  What is your production and collection statistics?  Are you producing to a goal set based on your realistic overhead plus margin for growth?...

By: Belle DuCharme, CDPMA, CDCWorking in the environment of the average dental practice involves close contact with fellow workers, patients, vendors and the boss or dentist CEO. There is much emphasis placed on “teamwork” because it is necessary to get through the highly structured day...

A concerned dentist asks the question:“I would like my front office team to be able to collect the money owed including the coinsurance from the insurance estimate. Can you advise the best way?  Please help them understand what to do to collect at the desk.”The...

We in the business of dentistry know that dental insurance is not insurance at all. Real insurance is designed to cover catastrophic losses such as a life threatening medical crisis or a totaled car. Routine dental care is certainly not catastrophic, so “dental insurance” is...

Patients’ clinical notes are a legal document. Dental clinical staff therefore have a responsibility to accurately chart all present teeth and past treatment, all treatment options discussed and treatment rendered.  Also updating medical history, keeping correspondence with specialists, retain consent forms and accurate progress notes....