Dental Claims & Dental Billing Developments & Insights Blog

You may have the best interactive website in town, a beautiful facility with Cad cam technology and Cone beam but it doesn’t matter if patients are soured by the person(s) answering your phone.   Excellent phone skills require training to ensure that the person answering...

We don’t want to overburden our patients with rules and regulations and certainly don’t want to be their parents when it comes to keeping appointments.   There comes a time though, when we must draw the line in the sand; some patients don’t keep their appointments...

Patterson Dental is pleased to announce Eaglesoft 19, which empowers you to streamline efficiency more than ever before. As always, your feedback helped shape the latest enhancements, allowing you to focus on patient care. New benefits and features include: SUPPLEMENTARY INSURANCE: This highly requested new feature...

By Natalie Lucken, Account Manager Here is another claim story for you about a claim that I kept submitting to a smaller insurance company, over and over again, and it was never getting where it needed to go. I verified the mailing addresses, payer ID, fax...

By: James Anderson, DMD, CEO If there is one leadership skill that makes leaders stand out, it’s their ability to “work a room” with sincerity or simply to step outside themselves and acknowledge most if not all people wherever they are.  As your business grows and your...

New codes for 2018 include a revision to a much used code D2740 Crown-porcelain/ceramic The revision is that the word “substrate” has been removed from the nomenclature to eliminate the confusion as to its application to zirconium crowns. D2740 may now be used to report any...

Rebecca Avey has been with eAssist since before it was eAssist—March of 2011. She had been working in a dental office since she was 14, but never intended this to be her career. In fact she can recall as she was leaving for college, she...