Dental Claims & Dental Billing Developments & Insights Blog

Waiver of copayment(coinsurance) a BIG NO! from the ADA (American Dental Association) “The “ADA Principles of Ethics and Code of Professional Conduct” discusses copay forgiveness in section 5.B. 5.B. REPRESENTATION OF FEES. Dentists shall not represent the fees being charged for providing care in a false...

Technology today is requiring many patients to access your website and can contact your practice via email to set up appointments and to get relevant information.  The email communication between multiple providers involved in a patient’s care has become standard for most of practices.   Being...

New code coming in 2018 to help with Diabetes screening. D0411 HbA1c in office point of service testing Dentistry is moving into the realm of total body health with each year.  This is exciting as we in the profession know the mouth and the oral health can...

When​ ​a​ ​new​ ​patient​ ​calls​ ​your​ ​office​ ​and​ ​wants​ ​to​ ​make​ ​an​ ​appointment,​ ​one​ ​of​ ​the​ ​questions asked​ ​is​ ​whether​ ​or​ ​not​ ​dental​ ​insurance​ ​will​ ​be​ ​considered​ ​as​ ​part​ ​of​ ​the​ ​payment​ ​of​ ​services. The​ ​focus​ ​is​ ​on​ ​whether​ ​or​ ​not​ ​there​ ​are​ ​dental​...

By Jesse Worden, Account Manager We have a patient who is dual-covered under his own policy with Dental Select and a spouse’s policy with Select Health.  Doctor is in-network with both carriers.  I spotted the apparent error in policy order (Select Health was lister as primary...

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