Dental Claims & Dental Billing Developments & Insights Blog

By Natalie Lucken, Account Manager Many practices will tell you right away that they have a signed financial policy on file for every patient. But, have any of the patients actually read it? I often ask myself this when I called them and asked try to...

By Belle DuCharme, Dental Training Consultant, Director of PACE/CE Hiring is not a comfort zone for most dentists but they will do it out of necessity. Often this important job is delegated to an Office Manager whose background in human resources management is limited to experience in other dental...

Lunch theft is such a common issue in offices that it has appeared in sitcoms like "Friends"and "Good Times." NPR devoted an episode of "This American Life" to the problem. A survey, highlighted in the New York Post, by online grocer Peapod found that 71 percent...

I have seen a noticeable number of dentists’ post requests on Social Media like “can someone recommend a good collection agency” which prompted me to write this article.  My ultimate goal is to help educate, motivate and empower the dental community to make informed decisions...

Being mindful of yourself can help you appreciate just who you are since most of our focus is on others we often miss the most important person in the room--you. Being in the moment is about paying attention to what is happening around you and...

The most important report provided by your dental software is the: Accounts Receivable Aging (sometimes called an accounts receivable reconciliation) is a process of categorizing all the amounts owed by all customers, including the length of time the amounts have been outstanding (unpaid), thus you are...