Dental Claims & Dental Billing Developments & Insights Blog

This code is overused and misused in many situations.  To understand it’s true application read the definitions from Coding with Confidence by Charles Blair, DDS   http://drcharlesblair.com/According to Dr. Blair “A core build-up(no longer called crown build-up) must be necessary for crown retention to be considered...

Sometimes the claim is denied because of the contract language of the plan that is found in the Policy Provision Manual of the patients policy.  This information is the most difficult to get unless you are in network with the insurance company.   This contract language...

Jackie Koontz, AE, Kaizen CoachAppeal letter for crown and build-up:To Whom It May Concern:I am writing to you to today to express my deep concerns over the gross mishandling of Dewayne's claim for #31 crown and buildup and wrongful denial. On 4/18/18 our...

by K M McBainNPS or Net Promoter Score was introduced by Fred Reichheld 15 years ago in his Harvard Business Review article “The One Number You Need to Grow.” and since then elitist companies have tracked their NPS scores, implemented the feedback they received into...