Dental Claims & Dental Billing Developments & Insights Blog

We in the business of dentistry know that dental insurance is not insurance at all. Real insurance is designed to cover catastrophic losses such as a life threatening medical crisis or a totaled car. Routine dental care is certainly not catastrophic, so “dental insurance” is...

Patients’ clinical notes are a legal document. Dental clinical staff therefore have a responsibility to accurately chart all present teeth and past treatment, all treatment options discussed and treatment rendered.  Also updating medical history, keeping correspondence with specialists, retain consent forms and accurate progress notes....

From Jackie Koontz, Kaizen Coach and Account Executive In January of 2015, one of my offices had a patient present for a routine crown and buildup replacement. I went ahead and billed the patient's insurance through Cigna for the services. On March 2nd of 2015 I...

Employees are a company's greatest asset - they're your competitive advantage. You want to attract and retain the best; provide them with encouragement, stimulus, and make them feel that they are an integral part of the company's mission.   Anne M. Mulcahy In business it is important...

Documentation for soft tissue grafts should include: Tooth number and location of the defects (surface or area) Millimeters of recession (documented chart) Statement about progression of recession as documented in clinical chart at recall  Presence of inflammation and location on tissue...

Natalie Jordan has been with eAssist for 14 months. She always had a dream of being in the nursing field, but absolutely hated school, so she knew that wasn't an option for herself. Natalie’s sister was a dental assistant at her childhood dental office and helped...

By Melinda Wilhelm, Director of Talent Management Only 6.4% of claim payments to dental practices are made via the health-care EFT standard.  Why is this happening?   According to Regina Belot, Accounting specialist at eAssist, https://dentalaccounting.com,  it is because the office staff are not trained to properly...

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