Dental Claims & Dental Billing Developments & Insights Blog

By: James Anderson, DMD, CEO If there is one leadership skill that makes leaders stand out, it’s their ability to “work a room” with sincerity or simply to step outside themselves and acknowledge most if not all people wherever they are.  As your business grows and your...

New codes for 2018 include a revision to a much used code D2740 Crown-porcelain/ceramic The revision is that the word “substrate” has been removed from the nomenclature to eliminate the confusion as to its application to zirconium crowns. D2740 may now be used to report any...

Rebecca Avey has been with eAssist since before it was eAssist—March of 2011. She had been working in a dental office since she was 14, but never intended this to be her career. In fact she can recall as she was leaving for college, she...

By Natalie Lucken, Account Manager Many practices will tell you right away that they have a signed financial policy on file for every patient. But, have any of the patients actually read it? I often ask myself this when I called them and asked try to...

By Belle DuCharme, Dental Training Consultant, Director of PACE/CE Hiring is not a comfort zone for most dentists but they will do it out of necessity. Often this important job is delegated to an Office Manager whose background in human resources management is limited to experience in other dental...

Lunch theft is such a common issue in offices that it has appeared in sitcoms like "Friends"and "Good Times." NPR devoted an episode of "This American Life" to the problem. A survey, highlighted in the New York Post, by online grocer Peapod found that 71 percent...

I have seen a noticeable number of dentists’ post requests on Social Media like “can someone recommend a good collection agency” which prompted me to write this article.  My ultimate goal is to help educate, motivate and empower the dental community to make informed decisions...

Being mindful of yourself can help you appreciate just who you are since most of our focus is on others we often miss the most important person in the room--you. Being in the moment is about paying attention to what is happening around you and...

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