By Belle DuCharme, RDA, CDPMA There is much confusion over how to chart clinical observations, diagnosis and treatment and then edit it into a narrative for the insurance company. Narratives need to be short (about 80-150 characters) but clinical notes can be as long and detailed...
As a successful dentist, you are busy. Seeing so many patients in one day can be hectic, to say the least. And sometimes you may forget to put in the full details of why a tooth needed a restoration. Did you know that missing info...
When a person phones your office asking about the cost of treatment and they are not a patient in the practice it is up to you to decide how much time you want to spend on this call. Many times the patient is “shopping”...
When a person phones your office asking about the cost of treatment and they are not a patient in the practice it is up to you to decide how much time you want to spend on this call. Many times the patient is “shopping”...
This award is given to one dental practice in each state to an eAssist client. These offices provide exemplary services, patient care and are valued in their community. <<<LISTEN HERE>>> Victory McVay is a third generation native of Arizona and holds a Master’s of Public Administration from...
To be a true eAssister is to never take no for an answer, especially when it comes to helping our dental practices getting claims paid. When the insurance company denies the claim, we fall into action just like in the story of Lt. Rowan in...
Jacklin Pollock first heard about eAssist through a previous employer. Jacklin was about to go on maternity leave and she and the doctor she worked for had worked out a contract for her to do insurance verification from home using remote access. The office manager...
I accidentally deleted something (appointment, claim, pre authorization, procedure, payment, etc.). Is there an undo button? There is no option to undo, but not to worry! You can easily recreate whatever you deleted. If you’ve deleted a patient payment, claim, preauthorization, or other item, just recreate it. If...
A Patient came in with tooth #8 fractured at the MIL cusp after he got into a drunken fist fight. The doctor proceeded with restoring the tooth with a full porcelain crown. He had no other existing restorations. The insurance denied the claim for no...