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What is a DSO?

Dr. A

Dr. James V. Anderson

CEO & Co-Founder, eAssist

June 11, 2024 Dental Industry & News 2 min read

In the dental world acronyms are the name of the game. There are so many that it can be a lot to keep up with. FMX, PMV, DOS…and so on. One that can be confusing is DSO. What does it stand for and what does it mean? Here, we will offer a brief explanation of what is a DSO. 

What does DSO mean?

DSO stands for Dental Support Organization, or, occasionally, Dental Service Organization.  Essentially, it is an entity that manages the support side of a dental office. A dental practice owner will usually contract with it so that they will manage the administrative, marketing, accounting, maintenance, and other business-related aspects of the office. 

Are dental offices owned by DSO’s?

It depends, some own the dental offices they support and others only contract with dental office owners for their support services. 

Can only new dentists join? 

No. Many new dentists join DSOs due to the administrative support they provide, but new and established dentists can contract with them. 

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Do they provide clinical services? 

No, the licensed professionals in the dental office provide all clinical services. DSOs help with any or all non-clinical services. 

Do DSOs provide dental billing and other revenue cycle manager services? 

They do provide RCM services to dental offices. Some have in-house dental billers while others partner with services, such as eAssist, to obtain their RCM needs. 

Does eAssist work with DSOs? 

At eAssist, we are happy to support them with their revenue cycle management needs. We offer them customized solutions to help them collect all that is due them from dental insurance companies. 

While the definition of a DSO is fairly simple, they are complex organizations that can be divisive in the dental industry. Many resources delve into their specifics, such as this piece from DentalTown. Whether you work with a DSO or are a private practice, eAssist is available for all your revenue cycle management needs. To learn more, schedule a free consultation here.

Dr. A

By Dr. James V. Anderson

CEO & Co-Founder, eAssist

Dr. James Anderson is a practicing dentist and the CEO and Co-Founder of eAssist Dental Solutions, the nation’s leading platform for dental billing. A serial entrepreneur, Dr. Anderson has built multiple successful ventures, including eAssist and nine dental practices in Utah, all driven by his mission to help dentists, their teams, and their patients achieve peace of mind. He co-founded eAssist in 2011 to give dental practice owners the ability to fully outsource their billing departments—a vision that now serves over 2,400 practices nationwide. Under his leadership, the company has formed strategic partnerships with the California Dental Association and Henry Schein, and earned a spot on the Inc. 5000 list for nine consecutive years. In 2020, Dr. Anderson was recognized as Entrepreneur of the Year by Business View Magazine and ranked among the top entrepreneurs in the country by Entrepreneur Magazine. He holds a B.S. in Finance from Brigham Young University, a D.M.D. from Oregon Health & Science University, and completed the three-year O.P.M. program at Harvard Business School. He also serves as Chairman of the Dental MBA Advisory Board at Roseman Dental School.

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