Patrycja DeGradi

Patrycja DeGradi

Chief Operations Officer

What is dental billing?

Whether your dental practice participates with dental insurance or not, dental billing processes are a large chunk of your revenue cycle management. But what is dental billing? Since this is such a large determining factor in your practice’s cash flow, it is important to completely understand what dental billing entails and the complete scope of dental billing processes. 

What is dental billing?

Dental billing encompasses every aspect of sending the completed treatment to an insurance carrier for reimbursement per the patient’s insurance plan. This begins with ensuring the correct CDT codes are on the claim and ends with payment from the insurance carrier. But there are many steps in between, and if even one of those steps is missed that can result in payment from the insurance carrier being delayed. 

The most successful dental practices understand that dental billing is a team sport. From the clinical team to the doctor to the dental billing administrator, there is a role that every team member plays in successful dental billing processes. Clinical notes, radiographs, periodontal charting, etc, etc. — all of this is vital to sending a clean claim for timely reimbursement. 

Another critical dental billing process is verifying the claim information is correct. This includes everything from the subscriber information to the insurance information to the CDT codes. Claims denied due to incorrect or missing claim information are the epitome of superfluous insurance denials and unnecessary delays in payment.

Why is dental billing important?

With nearly 65% of dental practice’s participating with dental insurance — due to 50.2% of the adult population in the United States utilizing dental insurance — dental billing is a crucial component in a dental practice’s revenue cycle management. Annually, the average dental practice loses 9% of collectible revenue to missed dental billing processes, which can add up quickly regardless of the size of the practice. 

This is why it is important to have dental billing experts in your corner. eAssist Dental Solutions is the nation’s leading platform for dental billing services and has dental billing experts that know the dental billing processes forwards, backwards, and upside down. This means increased cash flow, more time for patient care, and no more revenue cycle management disruptions. Email, call (844) 327-7478, or click here to schedule a free demo.

4 examples of dental billing experts in action

Dental billing takes skill, perseverance, and resilience — not to mention a passion for getting the dentist what she or he is rightfully owed. Here are four amazing examples of determined dental billers sharing their worst dental billing stories.

Andrea’s worst claim story:

Michelle’s worst claim story:

Beth’s worst claim story: 

Jane’s worst claim story:

10 best practices for dental billing

By implementing these best practices and staying dedicated to the financial stability of your practice, you’ll have many, many years of stable cash flow. eAssist Dental Solutions dental billing experts utilize these best practices and more to collect 100% of what is rightfully owed from insurance companies. Then you and your staff and focus 100% on patient care and growing the practice confidently.


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