Outsourcing your dental billing has added benefits

As a practice owner or office manager, you’re likely juggling multiple responsibilities, from providing top-notch patient care to overseeing the administrative side of your business. One of the most time-consuming and intricate aspects of running a dental practice is managing billing and coding processes. Outsourcing dental insurance billing can alleviate much of this burden, allowing you and your staff to focus more on patient care and practice growth. The idea of outsourcing can seem risky, which is why we’ve created a guide to alleviate potential concerns. Today, we’ll answer the question “What exactly happens when you outsource this process to eAssist Dental Solutions platform?”

1. Increased claim accuracy and collection rate

Outsourcing dental insurance billing comes with benefits that work to increase collections and your bottom line. The biggest factor for this is a clean claim submission process.

• Primary and secondary claims submitted within 24 business hours
• Initial and continual claim audit for rejections and denials
• Daily, weekly, and monthly accountability reports for results

2. Revenue cycle management on autopilot
   

   Outsourcing dental insurance billing means less time spent on tedious administrative tasks, allowing you and your staff to focus on more important aspects of your practice, such as patient care and business growth.

• Enjoy having patients in the chair without worrying about day-to-day finances
• Focus on aging report 30, 60, 90 days overdue
• Getting over 90 as close to zero and keeping it there

3. Reduced costs

Cost savings for your practice is important. Outsourcing dental insurance billing means you no longer need to hire and train dedicated in-house billing staff. Leave the billing process to the experts and introduce peace of mind to your office.

• Reduce overhead costs, payroll, benefits, and PTO
• Introduce variable cost scaling that works for you, not against you
• Less time spent on claim denial or rejection follow up

4. Access to dental billing experts

How often does your practice get access to dental billing experts with the accountability and transparency you require?

• The latest CDT dental codes at your fingertips
• Minimized chances of claim denials and rejections
• AR worklog to better estimate ROI

5. Compliance and information security

Prioritizing information security is the number one goal of any dental practice. When you’re dealing with the personal information of a patient, keeping it secure is sacred. eAssist is proud to have HIPAA seal of compliance that works to keep your information secure at every step of the process.

• Usage of VPNs so that patient information is never accessible through public internet
• Dental billing specialists remotely connect from a singular dedicated workstation located in your practice
• Using limited access accounts for our bookkeeping and accounting platform to pay your bills

6. Customizable solutions that fit your needs

Outsourcing dental insurance billing is not a one size fits all approach. Your practice needs are unique. Maybe your dental billing collections are under control, but you’re worried about your office manager’s upcoming weeklong vacation. Or maybe you’re having trouble with staff turnover, leaving you accounts in the dust.

• Help with patient scheduling, recare, and recall
• Accounting and bookkeeping to balance and reconcile deposits and expenses
• Insurance verification that takes the guesswork of coverage off your plate

7. 24/7 support and communication

Outsourcing your dental billing does not mean losing control over your practice’s financial processes. The eAssist platform maintains open lines of communication and provides ongoing support to keep you in the loop regarding the status of your claims and accounts receivable.

• Login to a user dashboard that has all of your reports in one place
• Speak with your support team directly as required
• Ask questions about reporting whenever you need

The eAssist Dental Solutions platform knows dentistry. We were founded by a dentist for dentists. Whether you require help with patient scheduling, dental billing and coding or your accounting, we can create a bespoke solution. Consult with a Business Development Specialist today and let us know where you want to see your practice in the next year. Achievable results for AR reduction and collections increase can be yours, with no obligation or contracts to sign.