Is your dental billing department a mess? Between past due patient balances, countless voicemails, emails, and letters to insurance companies, it can seem as though it never ends. Plus, there’s the ever-present need to flow through each part of the revenue cycle pipeline in order to collect what you’re rightfully owed, pay your staff, and keep the lights on. How can anyone keep up?
This isn’t just a quick and easy 2-step process that just anyone can manage, on top of running the front office and giving patients an amazing experience. Making sure that you’re collecting what you’re owed is a balancing act between proper scheduling, claims posting, and patient statement reconciliation, which shifts focus from patient care.
Over time, work picks up, claim denials might not be followed up on, patients forget about their balances without consistent reminders, and insurance company requirements can be hard to keep up with. Your staff is trying to pick up the pieces but they may always feel one step behind.
eAssist is here to help. We know that you want to collect as much as possible without overloading your front desk staff, and we have the track record to prove it. We also know that numbers are everything in dentistry. What could your office do with numbers similar to these?
Getting to these numbers is a testament to being able to solve dental billing problems as they arise, as well as setting up procedures that prevent them from happening in the future. Plus, instead of your staff scrambling to keep up with the latest codes, collections, and appeals process, our platform specialists do it for you. It’s easy to imagine the benefits of partnering with eAssist:
Before:
- Hours of staff time and pay spent on the phone
- Missing narratives or incorrect codes, leading to claim denials
- Front office staff who are consistently stressed and burnt out
- Overall productivity faltering as a result of always having to play catch-up
After:
- Goals being set with accountability for results
- Potential for practice scaling and financial growth
- (Also, maybe a vacation in the near future?)
Are you afraid that your dental billing mess is a bit too big to clean up? Take a look at this insurance collection increase for Maumelle Family Dentistry after partnering with eAssist:
Seeing numbers like this is bound to make your head spin. Of course, every office is different, but the real question is this: do you know how much you’re collecting each month? Not just the dollars and cents themselves, but the total collection ratio over time? How much could you be missing out on? Maybe you think it’s just too much to handle. We know that it’s easy to get yourself into a dental billing mess, especially one so big that it seems like you’ll never collect what you’re rightfully owed. Between ever-outstanding patient statements and months-long claim appeals, all that cash can look like it’s forever in limbo instead of your pocket. Want to know exactly how much of it? Our revenue health assessment puts the numbers into perspective with a quick and easy revenue cycle checkup.
What else can you do to improve your dental billing right now?
The answer is simple: outsourcing. eAssist’s proprietary platform gives your office the chance to completely outsource your billing department, which can lead to increased collections, lowered balances, and happier staff. No more trudging through the trenches of insurance or patient phone tag. Focus on what matters most: the healthy smiles your office provides. Plus, by partnering with eAssist, you pay for the results and money you receive, not just the billing collection effort. And when time is money, you don’t have anything to waste, so get in touch with us today.
