Dental Claims & Dental Billing Developments & Insights Blog

Sometimes there are complications in insurance billing that take time and research to solve.   Insurance billing has challenges that often need a team to solve.  The following is a communication between two insurance billing experts at eAssist.   This is a real scenario but the names...

In a dental office it is often thought that the people working the desk are responsible for customer service on the telephone. Customer service is everyone’s responsibility and that includes the CEO to the Sterilization Technician. Everyone on the dental team contributes to the organization's...