I worked with Redbud Dental with Dr. Jay Peck, I set up the account with eAssist. It’s neat. I called the eAssist number, Dr. A answered and was so pleasant. Then connected me with Sandy, we got the ball rolling from there. eAssist became part...
Below is an explanation of what it is like to be a “hybrid eAssister” and work multiple jobs. By: Yvonne Reid, Account Manager Don't hate me because I make the top 6 on the leaderboards, instead I will share great tips I have learned to help get...
So many of the dental offices I speak to have problems with claims because there is confusion over a denial versus a rejection. Many times claims are rejected when they reach the clearinghouse because the information does not reflect what the insurance company has on...
According to a recent survey by VitalSmarts, a corporate training firm, workers who are slackers make the rest of us have to put in one to three extra hours a week at the office. This affects the morale and the energy of the members...
My eAssist story is pretty basic when compared to the other eAssisters out there! It started when a friend called to ask if she could use me as a reference for her new dental billing service. She told me there weren't many dental billing companies...
The New Patient or Emergency Caller Use the Appointment Notes field in Dentrix to type in any notes that might be helpful for the rest of the team to know about a new patient or an emergency patient. To access the Appointment Notes field: On the Appointment...
Shaundra Bobo has been with eAssist for about 2 years now. Originally she was doing work similar to dental billing for a few offices in Texas, but there were issues that hadn’t been smoothed out and it was not exactly what she was looking for....
By: James V. Anderson, DMD, CEO Linus Pauling once said “The best way to get a good idea is to get lots of ideas.” At eAssist “brainstorming” is how we propel the business to grow. eAssist though founded by me is driven by all the wonderful people...
By: Natalie Lucken, Account Manager Since the dental office’s front desk is the command center of the whole practice, it makes sense to review the best ways to create an efficient flow so that everyone’s day is as pleasant as possible. First thing in the morning:...
By: Melinda Wilhelm, VP of Operations No office manager or dentist likes the dreaded phone call “I am sick today and can’t come in,” especially when the schedule is overbooked with emergency patients, there are several new patients and there are many examinations required in hygiene. This situation...
