Many times, I have heard of people breaking up with significant others via their personal email. While this may avert a dismal emotional scene, it is still not the way to convey caring and sincere feelings towards the one who is getting “dumped”. The same...
By: Natalie Lucken, Account Manager Writing a personal mission statement seems simple at first glance, but it actually involves quite a bit of introspection and strategy. The idea behind mission statements for yourself and your business is to tell the world who you are and what...
Do you have a good backup system? With more and more of the practice’s critical data now in digital format, it is imperative that the practice properly protect and backup the data. HIPAA regulations can cripple a practice if the data is not encrypted, and antivirus...
By: James V. Anderson, DMD, CEO Our Regional Managers and Team Leaders met for our first Leadership Retreat in December 2016. By being together we were able to accomplish a lot, get to know each other better and have fun too. One of the most influential...
I started with eAssist October of last year. I have been in the dental field since 2008 and have always worked in the office setting. I was in the medical field for 3 years before that. My best friend worked in a dental office and...
By: Belle DuCharme, Director of CE/Training There is an old saying “Don’t mix business with pleasure” because of the necessity to remain objective in making decisions affecting practice success. The honest sharing of thoughts, feelings, and experiences at work can be conflict in the making. Despite its...
By: Rebecca Rucker, Regional Manager Nothing is better than having a strong synergy within the Dental Office. A great team can create a tangible atmosphere and culture that keeps patients coming back and referring their friends and family, while fostering a great sense of pride and...
Part of the job of being an Office Manager or an Insurance Coordinator is the time spent on hold waiting for an insurance representative who can answer a question about an unpaid claim. It is like a game of who can wait the longest as...
I had been looking for a new dental office to work in. One that would allow me more time to do volunteer work. I interviewed at Embarcadero Dentistry and asked them something about their claim processing. Jen (the Office Manager) told me, "oh we don't...
The EPA or Environment Protection Agency has come to finalize its standards for pretreatment of amalgam under the Clean Water Act. Dental practices that still use amalgam will now have to reduce the discharges of mercury and other heavy metals into the municipal sewer systems. The...