HomeBlogDental Insurance Verification: A Crucial Dental Billing Process

Dental Insurance Verification: A Crucial Dental Billing Process

Courtney Roberts

Courtney Roberts

FAADOM, Onboarding Director

May 24, 2022 Dental Billing 3 min read

Dental insurance can be a complex and often confusing topic for patients. As a dental practice, it is essential to have a well-informed administrative team that can address insurance-related concerns and questions. However, managing every patient’s insurance benefits can be time-consuming and overwhelming. Implementing dental insurance verification as part of your Pre-Appointment Readiness Plan can help set up your practice and your patients for success. Let’s explore the importance of dental insurance verification and how it benefits both your patients and your dental billing process.

Why is dental insurance verification necessary?

Dental insurance verification is a crucial yet sometimes overlooked component of the Pre-Appointment Readiness Plan. In simple terms, insurance verification gathers essential information about a patient’s dental benefits plan, ensuring both you and your patient know what treatments are covered. This knowledge is key to submitting clean claims and avoiding unnecessary claim denials and rejections, which can negatively impact your practice’s revenue cycle health.

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Benefits of proper verification

Addressing dental insurance verification offers several advantages for your practice and patients:

  • Improved treatment planning:
    By understanding a patient’s dental benefits, you can provide a more accurate and transparent treatment plan, leading to increased trust and satisfaction
  • Accurate copayments:
    Collecting precise copayments reduces the need for difficult financial conversations after treatment
  • Reduced administrative stress:
    Avoiding unnecessary claim denials and rejections eases the workload for your administrative team and prevents patient frustration
  • Timely reimbursement and collections:
    With accurate clinical notes, narrative structure, and insurance verification, you can receive claim reimbursements faster
  • A better patient experience:
    Proper dental billing procedures, including insurance verification, can help retain patients by preventing misunderstandings and fostering trust

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Potential consequences of skipping the benefit verification process

Neglecting dental insurance verification can lead to a myriad of issues, including missed insurance benefits, claim denials, and dissatisfied patients. By obtaining comprehensive information about a patient’s dental insurance, you can maintain transparency and improve patient retention. Without verification, your practice risks facing debt write-offs and unexpected patient balances.

Why should I consider outsourced insurance verification?

Outsourcing insurance verification can ease the burden on your administrative team, ensuring they don’t burn out from juggling multiple tasks. Dental billing specialists can assist your team. This helps reduce the need to spend countless hours researching or updating plan benefits.

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Outsource insurance verification to the leading solutions platform

The eAssist Dental Solutions platform was designed by dentists for dentists. We create comprehensive support solutions for your practice, including insurance verification. By partnering with us, you can enjoy improved cash flow and peace of mind. There are no contracts to sign. Your peace of mind is worth the consultation. Schedule a no obligation consultation below today to make dental insurance verification a patient care standard in your practice.

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Courtney Roberts

By Courtney Roberts

FAADOM, Onboarding Director

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