On this episode of “Growing Your Dental Business,” host Jacquelyn Hurley is joined by Manuella “Mani” Felix, founder of LIVV Dental Consultants and co-owner of a successful specialty practice, to reframe how specialty practices think about growth. Rather than treating slow referrals as a marketing problem, Mani makes the case that sustainable growth comes from strengthening the relationships you already have — through better communication, continuity of care, and the kind of trust that turns referring doctors into loyal partners. Together, they explore what referral leakage really costs a practice, why every specialty office needs a Referral Champion, and the simple steps that make patients and referring teams feel valued from the very first interaction.
About Growing Your Dental Business
“Growing Your Dental Business” is a podcast hosted by Jacquelyn Hurley featuring conversations with industry leaders, coaches, consultants, and dental professionals focused on helping practices grow stronger and operate more effectively. Each episode explores real-world strategies related to leadership, operations, team culture, profitability, patient experience, and long-term practice growth. The perspectives shared are based on professional experience and industry insight, and listeners should consult with their own professional advisors regarding their specific practice needs.
