Stop Crown Claim Denials: Documentation Strategies That Get You Paid
On this episode of Dental Billing Academy, your host, Jacquelyn Hurley, is joined by Dr. Iris Han, of eAssist. Together, they break down why crown and buildup claims are among the most commonly denied procedures in dental billing — and how documentation is almost always at the center of the problem. From pre-op X-rays and intraoral photos to clinical notes and replacement crown requirements, this episode highlights how a clearer understanding of what insurance reviewers are actually looking for can help practices reduce denials, accelerate reimbursement, and get claims paid the first time.
About Dental Billing Academy
The Dental Billing Academy is a monthly podcast featuring Jacquelyn Hurley, Dr. Iris Han, and special guests. Each episode takes a deep dive into the dental billing process – covering coding, documentation, claim strategy, and real-world scenarios that impact reimbursement and revenue cycle performance. The perspectives shared are based on real-world expertise, and listeners should consult with their own professional advisors regarding their specific practice needs.
