Patient Billing Gaps Are Costing You: How to Fix Your Revenue Cycle
On this episode of the Dental Billing Academy Podcast, hosts Jacquelyn Hurley and Dr. Iris Han, DDS, are joined by Julie Weathers, Product Leader for Patient Billing and Dental Accounting Services at eAssist Dental Solutions, to tackle one of the most overlooked gaps in the dental revenue cycle — patient collections. Together, they explore where practices most commonly lose money on the patient billing side, how inconsistent follow-up leads to aging A/R, and what a modern, tech-enabled approach to patient billing looks like in practice. If your team is collecting well from insurance but still leaving revenue on the table, this episode shows you how to close the gap.
About Dental Billing Academy
The Dental Billing Academy is a monthly podcast featuring Jacquelyn Hurley, Dr. Iris Han, and special guests. Each episode takes a deep dive into the dental billing process – covering coding, documentation, claim strategy, and real-world scenarios that impact reimbursement and revenue cycle performance. The perspectives shared are based on real-world expertise, and listeners should consult with their own professional advisors regarding their specific practice needs.
