Building High-Performing Dental Teams
On this episode of “Growing Your Dental Business,” host Jacquelyn Hurley is joined by Jennifer Paxton and Dr. Sten Ericson of Pathway Dental Solutions to break down their First 400 Program, a streamlined approach to hiring and training that gets new team members up to speed quickly, regardless of prior dental experience. Together, they explore why hiring for willingness to learn often beats hiring for experience, how to systematize training to avoid the “unicorn hire” trap, and the mindset shifts that help doctors scale toward $1M+ production through transparency and team accountability.
About Growing Your Dental Business
“Growing Your Dental Business” is a podcast hosted by Jacquelyn Hurley featuring conversations with industry leaders, coaches, consultants, and dental professionals focused on helping practices grow stronger and operate more effectively. Each episode explores real-world strategies related to leadership, operations, team culture, profitability, patient experience, and long-term practice growth. The perspectives shared are based on professional experience and industry insight, and listeners should consult with their own professional advisors regarding their specific practice needs.
