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Jaycee Brown

Jaycee Brown

Director of Communications

How eAssist Changed My Life – A Client Perspective

In November of 2016, Dr. Kari Bolen found herself experiencing a string of staff turnover in her front dental office. Like many dental professionals, she found it was taking a lot of time to find and train new individuals in the complicated process that is dental insurance processing. She had recently heard about eAssist Dental Solutions from a dental consultant. She decided to look up eAssist and says signing up was “the best thing I have done for my practice and my peace of mind in the past seven years.” All it took was a simple decision to look up eAssist, fill out a contact form, and her dental insurance troubles would all soon begin to disappear.

Dr. Bolen loves to receive her daily email breaking down what her eAssist team was able to accomplish that day and see exactly how the insurance processing is being handled. “Because of eAssist, my front office team members are able to focus on providing customer service for the patients that are in front of them in the office.” Like many dental practices, the time consuming tasks of processing dental insurance seems to take away from providing the patient with the absolute best experience possible. eAssist has been able to solve this problem while providing the best service possible.

“I LOVE eAssist and the two representatives, Shaundra and Ingrid, who are assigned to my office. Thank you so much for providing such a wonderful service to my office and the dental field in general!”

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