HomeBlogThe Role of Continuing Education in Improving Dental Insurance Collections

The Role of Continuing Education in Improving Dental Insurance Collections

Lindcee Barrera

Lindcee Barrera

Talent Onboarding Specialist

August 16, 2023 Dental Billing, Office Managers 5 min read

You’ve heard the age-old adage: “You can’t teach an old dog new tricks.” In the dental industry, don’t believe it! Whether you’re new to the world of dental billing and coding or an experienced office manager, your best bet for a rewarding career is continuing education, or CE. There are courses available for everyone at all skill levels. If you’re looking to boost your resume, improve current skills, and collect more for your office all at the same time, let’s find the perfect course out there just for you.

What are dental CE credits?

In the world of dental billing and coding, “Continuing Education” or CE is like our very own “software updates”. Just as our phones and computers need regular updates to run smoothly, dental professionals need CE to stay in tune with the latest changes and trends. Why? First, the dental industry is always evolving with new rules and techniques. By attending CE sessions, we can help to ensure we’re always on top of our game. Here are just a few of the CE topics you can train on:

Each of these topics is crucial for helping your office collect 100% of what it’s rightfully owed. Submitting clean claims, using the proper codes, and formulating an accurate narrative all help to increase collections and boost your bottom line.

Guide to Perfect Dental Narrative

Choosing the right dental CE course

No matter your experience level, dental CE courses are your best bet for reinvigorating your love for billing and coding or the cherry on top of a successful career. Of course, if we’re not learning, we’re not improving. The fast pace of the dental industry means that staying up to date with everything from CDT codes to billing best practices should be at the forefront of our mind each day. It’s going to be exciting finding the perfect course to learn from, but how do you know when courses are accredited, taught by recognized industry professionals, and relevant to your job and work skill?

First, look for specific provider course approvals and accreditations that are relevant to the dental CE class you’d like to take, such as:

  • Nationally Recognized (AGD-PACE)
  • Academy of General Dentistry
  • Program approval for Continuing Education

Accreditations will help you to recognize whether the dental CE you learn is the dental CE you earn. Be aware of scam courses that promise much but offer little. Legitimate courses are always topical and relevant to what’s happening in the industry right now, and will provide you with the skills and expertise needed to master them. Plus, you should start to see the benefits of increased collections with more CE credits and know-how that puts your dental billing on autopilot.

Dental Billing Vs Revenue Cycle Management

A game changer for online dental CE courses

Dental Zing is your one-stop-shop for dental CE courses for everything from dental coding to dental billing documentation. And of course, there’s no need to commute or pay expensive tuition, everything is available in the comfort of your own home or office on your own time. Plus, you can bundle various courses together in order to get the most out of your time and schedule. Here is just a small sample of multi-course CE classes that you can enroll in and get started on right now:

Introduction to Dental Coding and Administration 4 Course Series 4 0 CE Dental Zing

Introduction to Dental Coding and Administration: 4 Course Series

  • Understanding CDT
  • Clean Claims 101
  • Navigating the ADA Claim Form
  • Top Coding & Administration Errors
  • Must-have course bonuses from the industry leaders at Practice Booster!

You can learn more about this course at Dental Zing.

Advanced Dental Billing: 7 Course Series

  • How to Maneuver the 2019 Claim Form
  • The Importance of Treatment Documentation
  • How to Submit Clean Claims
  • Coordination of Benefits when there is more than one dental plan
  • How to Post Insurance Payments and learn how to read difficult EOB’s
  • How the Appeals Process Works
  • Insurance Aging

You can learn more about this course at Dental Zing.

Stop Cancellations: Secrets to Managing and Maintaining a Predictable, Productive Schedule

  • Scheduling mistakes that invite patients to cancel
  • What the doctor may be saying that is creating a cancellation problem
  • Why hygiene patients are canceling more often today and what you can do to prevent it
  • Why “confirmation” calls, texts and emails may be causing more people to cancel
  • Two secret words that will get more people to keep their appointments
  • E-mail, text, and phone reminders. Which is more effective?
  • Should you charge a cancellation fee?
  • Each team member’s role in helping patients keep their commitments

You can learn more about this course at Dental Zing.

Become a dental administration expert with Practice Booster Dental Administration with Confidence

Start your newest dental CE chapter today

It’s a good feeling to learn something new or master the basics of something you’ve always wanted to (plus putting that profit from increased collections into your pocket). Getting dental CE credits is a great way to track your progress, but the real win comes from knowing that your expertise is current and valuable to your office or business. Of course, there’s no better time to start than today. Head to Dental Zing right now or schedule a convenient consultation below to learn more about course offerings and CE opportunities for savvy dental billers like you.

Lindcee Barrera

By Lindcee Barrera

Talent Onboarding Specialist

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