Dental Claims & Dental Billing Developments & Insights Blog

Most of the listed reasons below can be solved with improved practice systems and better communication Financial/Billing/Insurance The practice doesn’t accept the patient’s plan—not in network Billing error not resolved to patient's satisfaction. Repeated insurance or billing errors. Unexpected charge shows up on their bill. Patient feels the dentist's fees are...

Insurance Verification Nightmare Being placed on hold is just part of the day for those working claims in dental offices. The average wait time used to be ten to fifteen minutes which wasn’t good but my latest reports show that wait times have increased to two...

Coding dental claims can be challenging especially when you don’t keep up on the changes that take place every year.   Last year alone-- Effective January 1, 2015, the Code on Dental Procedures and Nomenclature (CDT), produced by the American Dental Association, included 16 new procedure...

Re-post from the ADA ACA grace period could affect dental practices January 08, 2016 By Jennifer Garvin Has your practice received calls asking for the return of third party payments? The Association wants to remind dentists of the Affordable Care Act's grace period rule, which provides a threemonth grace period for consumers who receive...

Sometimes you don’t know what you don’t know and that’s okay.  If you have been using Dentrix and suddenly someone shows you an easier way to use the software, don’t feel bad.  The average dental office uses only about 25% of their software program.  We...

“I Want My Practice Back!”   Decades ago, Dr.Q had written a business plan and a mission statement and answered the bankers question about where he would be in five years.  On December 2015 he said, “If I have to practice dentistry like this for another year,...