By: James V. Anderson, DMD, CEO eAssist Dental Solutions Great leadership skill is a necessary quality for anyone in the CEO position of an organization. When the business begins to grow and suddenly you are stretched too thin to be in control, delegation to other employees...
Sarah Stetson is a light to those who need it, including her clients in eAssist. In 2015, she lost her mother after being her caretaker for a period of time. Not wanting to work full time outside of the home, she began searching for a...
By: Nina Olson, Account Manager and Sales Rep The dental CDT codes tell the payer (insurance company) what procedure was performed. The medical counterpart representing procedure codes is the CPT codes. The ICD-10 CM codes tell WHY the procedure was done and are now being required...
By Belle DuCharme, Director of CE/Training At eAssist we find that often “it takes a village” to get the claim paid correctly the first time. On our team we have ex dental insurance claims representatives, registered and certified dental assistants and registered dental hygienists along...
By Cynthia Robinette- Regional Manager No one wants to fail at their job but some jobs are set up to fail because the owner/CEO or in this case the managing dentist does not understand the nature of the job duties in relationship to the success of...
To your patients a crown is just a crown. You offer white or porcelain, porcelain fused to metal or gold based on the location of the tooth and the occlusal factors. When you don’t educate and demonstrate why your product and service is better and...
From the moment I began working in the dental field, I absolutely loved it! I was an office manager of a busy multi-specialty office for over several years. I have always been a very hard and dedicated worker. I worked many long hours to ensure...
Medical necessity is not just about billing medical claims. Dental care is medically necessary to prevent and treat infection, pain and orofacial diseases. Dentistry is also medically necessary to restore function to the mouth for being an integral part of the digestive process. Medical necessity...
Many dentists may feel that this code may not apply to their practices. Think of it for the “big picture” of treating patients that need periodontal care, surgical care, prosthodontics, restorative care and multidisciplinary care involving other providers. Proper documentation of clinical findings must also...
No News is Good News or is it? Lack of Communication is still communication “Keep the doctor busy at the chair and you will keep them out of your hair!” Office Manager When Business Coordinators and Office Managers get together to talk this is a common thread...
