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This is why dental practices need eAssist, so their patients don’t have to suffer like this poor patient: A frustrated patient’s story: I had a root canal performed on 6/14. I have primary dental coverage through former employer with BCBS, and secondary dental coverage with current employer...

Jackie Koontz, AE, Kaizen Coach Appeal letter for crown and build-up: To Whom It May Concern: I am writing to you to today to express my deep concerns over the gross mishandling of Dewayne's claim for #31 crown and buildup and wrongful denial. On 4/18/18 our...

A Patient came in with tooth #8 fractured at the MIL cusp after he got into a drunken fist fight.  The doctor proceeded with restoring the tooth with a full porcelain crown. He had no other existing restorations. The insurance denied the claim for no...

By Cindi Lignell, Account Executive It is intolerable when we have sent all the info to insurance, had a claim denied.  Sent their requested additional info . . . multiple times. The claim shows as not on file after you have received a denial on...

Dental Billing