Word from the CEO- Is there profit in efficiency and systems?
Without a plan of action to deliver great dentistry there is often chaos and patients are lost in the shuffle and fall through the cracks. Out of sight out of mind translates into no systems to contact your patients and reconnect. A system to daily reach out to those patients who have not scheduled or have cancelled and not reappointed is proactive and highly appreciated by busy patients. Written audio and video training for every system creates uniformity in contacting patients. You plan every step of the clinical procedure to get the best results, the same organization and plan for your business office should be implemented so that you can concentrate on providing stellar dental care.
Being proactive is not being “pushy” it is being smart and value driven.
By: James V. Anderson, DMD, CEO
eAssist Helpful News and Billing Tips; Edition #103