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Amanda Cross

Marketing Manager

eAssist Honors Dr. Shaun Massiah and Smiles on the Upper Westside with Top Practice Award 

New York NY, October 2020 – Dr. Shaun Massiah and the team at Smiles on the Upper Westside are eAssist’s most recent recipients of the Top Practice Award. This honor is awarded each month to two exceptional eAssist clients who embody the values of integrity, expertise and grace, while providing exemplary patient care, running efficient operations, and giving back to their communities. Presented to the practice as a whole, the award recognizes the need for a cohesive unit to run a practice to the highest standards.

Many adults are fearful of going to the dentist due to negative childhood experiences. The opposite is true of Dr. Shaun Massiah. At just 13 years of age, growing up in Guyana, South America, young Shaun was inspired by an American dentist doing mission work there. Dr. Massiah remembers, “I was so moved by his compassion and his expertise in his field, and I knew I wanted to be like him someday.” 

Four years later Shaun left his home to pursue his dream of becoming a dentist. He worked to support himself throughout his university years, before attending New Jersey Dental School. It was there that he became passionate about “changing people’s lives through dentistry.” 

Since opening the practice in 2002, Dr. Massiah has grown the team at Smiles on the Upper Westside to include:

  • Dr. Shaun Massiah, established as one of the leading African American dentists in New York City
  • Dr. Alan M. Smolen, with more than 30 years of private practice experience and continuing education, and specializing in complex cases 
  • Dr. Daniel A. Narain, board certified in periodontics
  • A highly trained and experienced support team of friendly and compassionate individuals committed to exceeding patient expectations through communication, education, and top-notch care.

The team was pleased to be featured in Barron’s and MarketWatch in June and July 2020. The first article – titled, “This New York City Dentist Is Taking No Chances with Coronavirus” – highlighted the extensive lengths to which Dr. Massiah and the team have gone to ensure they and their patients remain safe and protected since reopening on June 8. “In the 18 years I have been practicing dentistry, patients have never told me they’re excited to see me,” Massiah told Barron’s. “But since reopening, every single patient says ‘I’m excited to be back at the dentist.’ That really fills my heart with pride for the team I have.”

Dr. Massiah remains dedicated to his craft, keeps the practice on the cutting edge of dental technology by continually augmenting his own training, and shares his knowledge by speaking at dental schools and hospitals. He is a Success speaker for the American Dental Association, President of the Greater NY Chapter of the National Dental Association, and belongs to the Academy of General Dentistry, and American Academy of Cosmetic Dentistry.

About Smiles on the Upper Westside

Smiles on the Upper Westside in New York City provides general, preventive, restorative and cosmetic dentistry, as well as dental implants, periodontal surgeries, and other specialized services. With a fully coordinated team of dental experts under one roof, they pride themselves on listening carefully to their patients’ needs and desires, earning their trust, and delivering top quality dentistry.

Learn more at: www.drmassiah.com/

About eAssist Dental Solutions

eAssist Dental Solutions is the nation’s leading provider of virtual insurance and patient billing services for dental offices. The company’s end-to-end solution eases the burden on office staff, while optimizing the claims submission, appeals, and reconciliation process. In addition, we offer a uniquely comprehensive suite of related services, ultimately helping practices be more efficient, profitable and patient-focused.

Learn more at: https://dentalbilling.com/


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