Part of the job of being an Office Manager or an Insurance Coordinator is the time spent on hold waiting for an insurance representative who can answer a question about an unpaid claim. It is like a game of who can wait the longest as...
I had been looking for a new dental office to work in. One that would allow me more time to do volunteer work. I interviewed at Embarcadero Dentistry and asked them something about their claim processing. Jen (the Office Manager) told me, "oh we don't...
The EPA or Environment Protection Agency has come to finalize its standards for pretreatment of amalgam under the Clean Water Act. Dental practices that still use amalgam will now have to reduce the discharges of mercury and other heavy metals into the municipal sewer systems. The...
Like many people, I have used homeopathic medications to try to alleviate certain symptoms thinking that perhaps they were safer than the over the counter drugs so readily available. If you ever read the list of ingredients most you will not recognize but you can google...
March 07, 2017 Excerpts from the article by Jennifer Garvin “The ADA Health Policy Institute unveiled new data March 6 showing that 7.4 percent of all practicing U.S. dentists are affiliated with dental service organizations. But for new dentists ages 21-34, that number more than doubles to...
eAssist changed my life before I even knew what it was. I was working at a large multi-specialty practice as the billing coordinator. I knew from the beginning that it was a “clean-up” job; they had over $1.000,000 outstanding over 60 days. I love a...
Communication in the form of: Every patient gets a computer generated treatment plan with estimated co-insurance(patient portion) and deductible. This will increase over the counter collections for services rendered. Financial agreements are signed for any amount of treatment. This shows that you have discussed the...
In November of 2016, Dr. Kari Bolen found herself experiencing a string of staff turnover in her front dental office. Like many dental professionals, she found it was taking a lot of time to find and train new individuals in the complicated process that is...
Don't assume your software will work with mobile technology like iPads and iPhones. The world is going mobile, and this includes your patients. Doesn't it make sense that your software should enable you to use patient and doctor-generated data on iPads in your office? Your software...
By: James V. Anderson, DMD, CEO “Character is the ability to carry out a good resolution long after the excitement of the moment has passed.” — Cavett Robert By now many of you have forgotten the resolutions that you made in the beginning of the New Year....
