Dental Billing Tag

By: Natalie Lucken, Account Manager What can we tell Mrs. Johnson when the insurance sends a letter of denial for her dental claim? This is a prickly situation to be sure! We always want to convey a message of confidence: that we have seen this before,...

Many times, I have heard of people breaking up with significant others via their personal email.  While this may avert a dismal emotional scene, it is still not the way to convey caring and sincere feelings towards the one who is getting “dumped”. The same...

Do you have a good backup system? With more and more of the practice’s critical data now in digital format, it is imperative that the practice properly protect and backup the data. HIPAA regulations can cripple a practice if the data is not encrypted, and antivirus...

By: James V. Anderson, DMD, CEO Our Regional Managers and Team Leaders met for our first Leadership Retreat in December 2016.  By being together we were able to accomplish a lot, get to know each other better and have fun too.  One of the most influential...

By: Belle DuCharme, Director of CE/Training There is an old saying “Don’t mix business with pleasure” because of the necessity to remain objective in making decisions affecting practice success. The honest sharing of thoughts, feelings, and experiences at work can be conflict in the making. Despite its...

Dental Billing