Megan Clabough has been with eAssist for 15 months. She originally applied to get away from working the crazy hours at an office she had been for years. After the birth of her son, she desired more flexibility in her schedule and the ability to...
By: Melinda Wilhelm, VP of Regional Manager Operations Dental Office Managers often tell me that they don’t have time to follow-up with unscheduled patients, yet much emphasis is placed on attracting new patients. A patient that has already experienced your practice yet has not scheduled...
By: Natalie Lucken, Account Manager Beginning your claims submission with a clean dental claim is key to getting efficient processing underway once the insurance company receives it. But what happens when the insurance decides to deny coverage to your patient? The best way to approach...
I have been in the dental field for over 30 years. Prior to finding eAssist I had been working for an oral surgeon for 16 years. It was a rather chaotic office and I really felt the desire to move on; but where to??...
By: Natalie Lucken, Account Manager Every year when the latest CDT codes are activated on January 1st, everyone who works in a dental office wonders, “Do we need to buy a new coding guide book?” We all know how complex the system of Common Dental Terminology (CDT)...
Did you know that most state and federally regulated insurance plans have an “all in” or “all out” clause? If the doctor owner is out of network yet hires an associate who wants to sign up for a PPO the payer may insist that the...
A recent independent survey of 50 plus general practices revealed the following as the most important HR issues in today’s world. Survey says: 37% Retention. Turnover in dental practices is too common. Keeping good employees can be a challenge when there is demand for qualified...
My husband lost his job a few years ago, which was devastating. I already had a full time job, but I was looking to add second job to help balance out our finances. I saw an advertisement for an account manager on the indeed site; the...
CareCredit has been helping dentists provide financial solutions that result in patients accepting and going forward with needed dental care for 30 years. Without CareCredit financial solutions many patients would forego dental care resulting in worsening of not only dental health but overall health and...
Making a profit doesn’t come easy when you are trying to provide the best state-of-the-art technology while being held by the limits of the PPO discounted network fees. When PPO network fees are not updated yearly but costs to dentist go up it makes it...
